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Agenda

time iconAugust 9, 2026 8 am - 5 pm

CIT Certified Coordinator's Course

Successful CIT programs have individuals who are at the heart of the program, facilitating the relationships and managing the day-to-day aspects of improving crisis response. These individuals—dedicated behavioral health professionals, law enforcement officers, and advocates—are CIT coordinators. This 8-hour course of instruction covers the tasks and topics of the various coordinators' roles and how to work with each other to develop or reform their community's crisis response system.

Location: Gatlin A-4

Marianne Halbert placeholderMarianne Halbert
CIT International
Lori Wood placeholderLori Wood
CIT International
Tom von Hemert placeholderTom von Hemert
University of Virginia Police Department
Shannon Miera placeholderShannon Miera
CIT International
time iconAugust 9, 2026 9 am - 12 noon

Wanna be a Millionaire? Tools and Tips for Developing Sustainable Funding Streams

Securing and sustaining funding for crisis response is rarely about writing “better grants”—it’s about aligning systems, partners, data, and language in ways funders can trust and defend. This highly interactive pre-conference workshop is designed for crisis leaders, practitioners, and partners working across the crisis continuum, including CIT, co-response, mobile crisis, stabilization services, 988 coordination, and other system-level crisis investments. Participants will gain a clear, funder-informed understanding of how crisis care funding flows; what reviewers are truly assessing when they read proposals; and why strong crisis programs often fail to secure—or sustain—funding. Grounded in real-world examples, this session demystifies RFPs, funder expectations, and sustainability planning, with a focus on funding systems rather than silos and building credibility without overpromising. Designed for engagement and peer learning, participants will work at roundtables through hands-on activities including partnership mapping, grant concept development, language reframing, and sustainability storytelling. Attendees will practice translating crisis practice into funder-credible language; identify common proposal red flags specific to crisis services; and learn practical “do’s and don’ts” for collaborating with partners, managing funder relationships, and staying in good standing after awards are made. The workshop emphasizes the strategic use of data before, during, and after grant writing to support outcomes, evaluation, and long-term sustainability beyond grant cycles.

Location: Gatlin A-1

Kristin Sauerbier placeholderKristin Sauerbier
Policy Research Associates
Chanson Noether placeholderChanson Noether
Policy Research Associates
time iconAugust 9, 2026 9 am - 11 am

Pathway to Financial Wellness

The Pathway to Financial Wellness and Retirement Planning course is an educational program designed to help first responders, wellness practitioners and their families build financial stability and long-term retirement security. The course recognizes that financial wellness is closely connected to emotional, psychological, and professional well-being, particularly in high-stress careers such as law enforcement, fire service, and emergency response. Through real-world examples and interactive discussion, participants learn how financial decisions influence long-term outcomes and how to correct common mistakes that often prevent individuals from achieving financial independence. The program emphasizes that financial planning is a continuous and evolving process, not a one-time event, requiring regular evaluation and adjustment throughout a person’s career and life transitions. The course explores the seven steps of the financial planning process, including goal setting, data gathering, analysis, recommendations, implementation, monitoring, and adjustment. Participants learn how to apply these principles while balancing risk, managing debt, and leveraging employer benefits such as pensions and deferred compensation plans. Key topics include behavioral influences on financial decision-making, myths about investing and market volatility, risk management through insurance, tax and distribution impact, and strategies for maximizing retirement income through pensions, IRAs, Roth accounts, and taxable investments. Estate planning concepts such as wills, trusts, and powers of attorney are also discussed to ensure long-term asset protection and family security. A core component of the program is a simulated financial planning exercise, allowing participants to test different savings, investment, and retirement strategies and immediately see how these choices affect future outcomes such as retirement readiness and cash-flow stability. The course is delivered in a conflict-free, fiduciary-based educational format. It is strictly non-commercial, meaning no products or financial services are sold or promoted. Instead, the program focuses on empowering attendees with unbiased knowledge so they can make informed financial decisions independently. By the end of the session, participants leave with practical action steps, increased financial confidence, and a clearer roadmap toward financial independence and a successful transition into life after public service.

Location: Gatlin A-2

Travis George placeholderTravis George
Creative Planning LLC
time iconAugust 9, 2026 1 pm - 3 pm

Caring for the Vulnerable After Tragedy: Managing the Aftermath of the Covenant School Shooting

On March 27th, 2023, the unthinkable happened at the Covenant School in Nashville, TN. An assailant armed with multiple firearms entered the school with the intent of creating a mass casualty event. When it was over, three students, three staff members, and the perpetrator were dead. First responders were charged with the difficult task of managing the aftermath by identifying a safe location for all staff and students to be sheltered while families were reunited with their surviving loved ones. Nashville's Co-response Program, Partners in Care, sent eight clinicians and their partnered officers to the scene to be a calming presence for the students as their minds wrestled with what transpired. This session will give a brief overview of the events of the day, with a specific focus on the role co-responders and officers played as they walked with students, staff, and families in the wake of this tragic event.

Location: Gatlin A-1

Anthony Brooks placeholderAnthony Brooks
Metro Nashville Police Department
Michael Randolph placeholderMichael Randolph
Mental Health Cooperative
time iconAugust 10, 2026 10 am - 11 am

CIT Connects - Finding your way through CIT and CITICon26

Is this your first time at the CIT International Conference? Have you ever wondered where you fit in with your community CIT program? With CIT International? At this conference? This workshop is for you! CITI Board Members will discuss all things CIT. We will answer questions, discuss programming, talk about how you fit in, and how to navigate and network to make the most out of the conference.

Track: CIT Programming

Workshop level: Beginner

Location: Gatlin A-1

Yolanda Cruz placeholderYolanda Cruz
CIT International
Joyce Campbell placeholderJoyce Campbell
CIT International
Paul Galdys placeholderPaul Galdys
CIT International
Roy Eckerdt placeholderRoy Eckerdt
CIT International
time iconAugust 10, 2026 10 am - 11 am

From Crisis to Connection: Integrating Social Work into Law Enforcement Responses

Police social work is an emerging and vital component of modern public safety, bridging the gap between law enforcement and community-based behavioral health services. This workshop highlights the co-responder model utilized by the Hampton Police Department in Allison Park, Pennsylvania, where a police social worker partners directly with law enforcement to provide immediate, trauma-informed social and therapeutic interventions to residents within the jurisdiction. Through real-time response and follow-up services, this model addresses behavioral health crises, substance use concerns, family conflict, housing instability, and other social determinants that frequently intersect with police encounters. Participants will gain insight into how individualized, client-centered services are delivered alongside officers, emphasizing de-escalation, harm reduction, and continuity of care. The presentation will also explore the importance of building strong collaborative networks with local treatment providers, community agencies, and support systems to ensure sustainable outcomes beyond the initial police contact. Practical examples, lessons learned, and implementation strategies will be shared to support replication or enhancement of co-responder programs in other communities.

Track: Co-Response

Workshop level: Intermediate

Location: Gatlin A-2

Angela Kenbok placeholderAngela Kenbok
Hampton Police Department
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Nathan Meade
Hampton Police Department

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Thomas Adams
Hampton Police Department

time iconAugust 10, 2026 10 pm - 11 pm

Results of a Federally Funded, Multi-Site Randomized, Controlled Trial of Crisis Intervention Team (CIT) Training for Law Enforcement Officers

A randomized, controlled trial (RCT) is the highest level of research study. Few RCTs have been conducted in relation to policing practices. In a study funded by the National Institute of Mental Health, 242 officers from seven U.S. sites engaged in video-recorded standardized scenarios at baseline, with half of them then being randomized to receive their local Crisis Intervention Team (CIT) training. Officers were then reassessed, again with standardized scenarios, at three months and six months. Trained video raters—blinded to site, treatment arm, and timepoint—evaluated the primary outcome: officers’ actual skills and behaviors when interacting with standardized subjects with the following conditions: psychosis with agitation, depression with suicidality, and mania with refusal to leave. Survey-based data assessed officers’ characteristics and hypothesized mediators (how CIT training works) and moderators (when CIT training works best). In-depth research results of this most important study of CIT to date will be presented in an easily digestible format. Four speakers from the study team (the two Principal Investigators of the research project, along with the Project Manager and a Co-Investigator) will present the structure of the study and the key findings with program and policy relevance for law enforcement agencies with CIT programs at any stage of development. Although the study methodology and rigorous statistical techniques are complex, the results will be presented in a way that is easy to understand. Visuals embedded within PowerPoint slides will clearly depict the study findings, and handouts will be provided.

Track: Research

Workshop level: Advanced

Location: Gatlin A-3

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Michael Compton
Columbia University

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Amy Watson Wayne State University School of Social Work

time iconAugust 10, 2026 10 am - 11 am

Self-Regulate to De-Escalate: The Neurobiology of Officer Wellness and Crisis Response

Law enforcement officers regularly encounter behavioral health crises while operating under chronic stress, burnout, PTSD, depression, and increasing rates of suicide. Traditional Crisis Intervention Training emphasizes communication and de-escalation, yet often gives limited attention to a critical factor: the officer’s own physiological state, which directly influences communication, perception, and decision-making during high-stress encounters. Stress, automatic survival responses, and emotional exhaustion can interfere with clear thinking and effective communication, increasing the risk of escalation. This workshop presents a neurobiologically informed framework connecting officer self-regulation to improved crisis outcomes. Participants will explore how autonomic nervous system activation, amygdala responses, and repeated stress patterns shape decision-making and behavior in high-stress encounters. Using field-based observations from long-term wellness programming within one of the nation’s largest law enforcement agencies, the session demonstrates how sustained self-regulation training strengthens coping skills, perspective, and community engagement. Attendees will engage in practical exercises—including parasympathetic breathing techniques, somatic awareness and therapy, and meditation for subconscious reprogramming—that can be applied immediately for their own regulation in the field. By emphasizing self-regulation as a tactical skill, participants will leave with the tools to enhance officer resilience, improve communication under stress, and reduce risk for both officers and the communities they serve.

Track: Wellness

Workshop level: Beginner

Location: Gatlin A-4

Jazmin Porter placeholderJazmin Porter
We Create The Peace 501(c)(3)
time iconAugust 10, 2026 10 am - 11 am

Bridging the Gap in Rural Crisis Response - From Challenges to Collaboration

Rural communities face distinct barriers in building effective crisis response systems: limited behavioral health resources, geographic isolation, workforce shortages, tight budgets, and strong cultural norms around independence and self-reliance. Yet these same characteristics can become powerful assets when leveraged intentionally. This interactive workshop explores how rural communities can transform perceived limitations into collaborative strengths. Using real-world examples from a frontier county implementation, participants will learn how to conduct a focused community assessment, identify the right partners to engage first, and navigate common small-town attitudes that can either stall or accelerate progress. Rather than presenting a one-size-fits-all model, this session centers on practical strategies that participants can immediately apply in their own jurisdictions. Attendees will explore how to prioritize partnerships with law enforcement, EMS, behavioral health, dispatch, and detention; how to approach leadership in ways that build trust rather than resistance; and how to reframe resource scarcity into opportunities for innovation and shared ownership. Participants will also examine common rural mindsets—such as “we take care of our own” or “we don’t have that problem here”—and learn communication approaches that build rapport, credibility, and long-term buy-in. Emphasis will be placed on collaborative problem-solving, cross-system relationship building, and strengthening crisis teams through creative, locally driven solutions. Attendees will leave with a clear starting framework for strengthening rural crisis response systems, along with practical conversation tools and implementation steps they can use within 30–90 days of returning to their community.

Track: Rural

Workshop level: Beginner

Location: Gatlin E-1

Kelly Miller placeholderKelly Miller
City of Livingston, Montana BRIDGE Crisis Response Team
time iconAugust 10, 2026 10 am - 11 am

When Youth Crisis Signals Exploitation: Suicide Risk and CIT Response

Youth mental health crises encountered by Crisis Intervention Team (CIT) responders often involve more than behavioral health symptoms alone. Increasingly, frontline responders are engaging with youth whose suicidal ideation, emotional escalation, or repeated crisis involvement is driven by hidden forms of exploitation—particularly digital exploitation, online grooming, coercive relationships, and trafficking. These dynamics frequently go unrecognized during crisis encounters, leading to missed opportunities for disclosure, diversion, and appropriate intervention. This workshop explores the intersection of youth exploitation, suicide risk, and crisis response through a CIT-aligned, trauma-informed lens. Participants will examine how exploitation-related trauma can present during youth crisis encounters as non-compliance, emotional dysregulation, withdrawal, or high-risk behavior, and why traditional crisis approaches may unintentionally reinforce shame or silence. Drawing from real-world crisis response scenarios and youth disclosures, the session highlights how coercive control, fear, and loyalty to exploiters can inhibit disclosure during law enforcement and co-response interactions. Designed for law enforcement officers, co-responders, clinicians, and crisis system partners, this session emphasizes practical, field-applicable strategies that support de-escalation, safety, and diversion. Participants will learn how to recognize red flags of exploitation during suicide-related calls and youth mental health crises, apply trauma-informed communication strategies that increase the likelihood of disclosure, and integrate exploitation awareness into suicide risk assessment and crisis decision-making. The workshop also addresses how early recognition during crisis response can reduce repeat calls, prevent unnecessary justice involvement, and strengthen connections to appropriate services within the crisis response system. Attendees will leave with concrete tools they can apply immediately to improve youth crisis outcomes, enhance interdisciplinary collaboration, and respond more effectively when exploitation is a hidden driver of mental health crisis.

Track: Youth/Families

Workshop level: Advanced

Location: Gatlin E-2

Terri Markham placeholderTerri Markham
Uprising
time iconAugust 10, 2026 10 am - 11 am

Veteran Response Teams in Pennsylvania

Every day, police officers across Pennsylvania encounter Veterans in crisis. To better support this population, several counties have launched specialized Veteran Response Teams, uniting law enforcement officers who are also Veterans to respond with understanding, empathy, and shared experience. This session (lead by the Philadelphia VRT Team) will explore the development and impact of these teams across several counties. Learn how this advanced CIT two-day training equips officers with the tools to assist fellow Veterans in the field and how it’s fostering support and resilience within the law enforcement community itself.

Track: Veterens

Workshop level: Intermediate

Location: Gatlin E-3

Erin Donnell placeholderErin O'Donnell
Philadelphia Police Department
Wright placeholderGregory Wright
City of Philadelphia
Dennis Basmajian placeholderDennis Basmajian
Philadelphia VA Medical Center Police
Matthew Allen placeholderMatthew Allen
Veteran Affairs, Bucks County
time iconAugust 10, 2026 10 am - 11 am

The Power of the Peer: Advancing CIT Through Diversion, Collaboration, and Compassionate Systems Change

As our communities face a growing number of individuals experiencing behavioral health, substance use, and social determinants of health crises every day, it’s evident that traditional approaches must continue to evolve. This workshop will examine peer support as a macro level strategy within crisis services and multidisciplinary teams, demonstrating how lived experience strengthens engagement while simultaneously impacting broader system outcomes including diversion, service utilization, and cross-system collaboration. Peer integration is a powerful diversion strategy that helps connect individuals to the right supports earlier in their crisis experience. When peers are involved, people often feel more at ease, understood, and more willing to engage, which can reduce reliance on emergency departments and provide a diversion from inpatient hospitalization and justice system involvement. Through real world insights and implementation strategies, this session demonstrates how peer-driven approaches improve crisis response effectiveness while focusing on person-centered practices. Peers help individuals move toward recovery-oriented support rather than deeper system involvement. Early peer connection also supports continuity of care and reduces repeated cycles of crisis by linking individuals to meaningful community resources and ongoing support. While improving individual outcomes, this approach also promotes more thoughtful use of behavioral health and public safety resources. At a broader level, peer-driven crisis models contribute to reduced law enforcement involvement in behavioral health crises, fewer involuntary hospitalizations, improved emergency service capacity, and stronger workforce sustainability through shared response roles. These outcomes enhance access to care, support cost efficiency, strengthen overall crisis system responsiveness, and promote more thoughtful use of behavioral health and public safety resources. This workshop explores peer involvement as a compassionate justice diversion strategy. Peers embedded within crisis teams often de-escalate situations through trust and shared understanding, helping individuals access supportive services. Participants will learn how peer-led crisis models serve as a macro-level systems strategy that strengthens cross-system collaboration, builds upon community trust, and supports a more equitable and compassionate crisis response system. This not only promotes safer crisis resolution but also alleviates strain on law enforcement, hospitals, and the criminal justice system.

Track: Lived Experience

Workshop level: Intermediate

Location: Gatlin E-4

Daniel Roman placeholderDaniel Roman
droman@people-usa.org
Tammy Robson placeholderTammy Robson
People USA
time iconAugust 10, 2026 10 am - 11 am

Beyond the PowerPoints

Interactive and Memorable Ways to Promote the Mission and Objectives of CIT during Trainings.

Track: CIT Programming: Training

Workshop level: Intermediate

Location: St. Johns 28/29

Kailee Evans placeholderKailee Evans
Oregon Department of Corrections/Oregon High Desert CIT
Medford placeholderRidg Medford
Oregon Center on Behavioral Health and Justice Integration
time iconAugust 10, 2026 10 am - 11 am

The Integration of Harm Reduction Strategies Can Help Improve Crisis Response

Many individuals in crisis live with co-occurring disorders, have been subjected to stigmas, and experienced a loss of autonomy. These individuals are often part of marginalized communities that have been impacted by trauma and experience barriers to care. Addressing crisis with cultural humility and a person-centered approach through a harm reduction lens will increase feelings of dignity and empowerment increasing the likelihood of de-escalation and even collaboration. With compassion at the center, there is a lot we can learn from harm reduction that carries over to crisis intervention.

Track: Special Populations

Workshop level: Beginner

Location: St. Johns 30/31

Jennifer Fukuda placeholderJennifer Fukuda
Jewish Family & Children's Services
time iconAugust 10, 2026 10 am - 11 am

Beyond the Transfer: Measuring Success and Impact in 911-to-Crisis Call Diversion

As collaboration between 911 and 988 systems becomes a national best practice, especially following the release of the National Emergency Number Association (NENA) standards, many communities have taken critical first steps toward implementing 911 call diversion. But once the initial handoffs begin, what comes next? How do you define success, maintain momentum, and build a system that truly works for all partners involved — from dispatchers to crisis providers to the people in crisis? Since launching its first diversion effort in 2016, Solari has implemented and maintained multiple specialized 911 diversion programs across Arizona — each customized to the needs of specific PSAPs, municipalities, and communities. Through years of collaborative planning, cross-sector partnership, and iterative learning, we've identified the critical components necessary to move beyond implementation and into measurable, sustainable impact. In this session, we’ll share real case studies, call volume analyses, and operational insights from our programs to illustrate what makes 911 diversion programs thrive — and where they often fall short. We’ll also examine how to align stakeholder expectations, define success metrics from the outset, and gather the right data to support funding, accountability, and continuous improvement.

Track: Telecommunications

Workshop level: Intermediate

Location: Conway

Cassie Villegas placeholderCassie Villegas
Solari, Inc.
Jess Howard placeholderJess Howard
Solari, Inc.
Rain Bondy placeholderRain Bondy
Solari, Inc.
time iconAugust 10, 2026 10 am - 11 am

Expanding Our Understanding of De-escalation: An Examination of Emerging Scientific Theory and Case Studies

De-escalation is a key skill for both law enforcement and mental health professionals. However, the scientific study of de-escalation is still in its infancy. This workshop reviews some of the most influential empirical research on de-escalation and dives deep into a new grounded theory on police-citizen interpersonal interaction. This theory contextualizes de-escalation so that officers can better understand their specific goals and best courses of action at any phase of a potentially volatile encounter. This workshop also presents several case studies that demonstrate innovative, successful implementations of de-escalation to provide practical, real-life examples of the theory's principles in action, with the aim of enhancing Crisis Intervention Teams' effectiveness.

Track: CIT Programming: Deescalation

Workshop level: Intermediate

Location: Sandlake

Collin Murray placeholderCollin Murray
Jefferson Parish Sheriffs Office
James Arey placeholderJames Arey
Jefferson Parish Sheriff's Office
Kyle McLean placeholderKyle McLean
Clemson University
time iconAugust 10, 2026 12:30 pm - 1:30 pm

A Life Redirected: A Journey from Homelessness to Service and Leadership

From homelessness to service and leadership, Will shares a powerful journey from early childhood trauma and instability to becoming an elected sheriff dedicated to giving back. Highlighting pivotal moments where Crisis Intervention Team (CIT) approaches can redirect outcomes, this address underscores the power of empathy-driven communication to de-escalate situations and build trust. Grounded in real-world experience, it will inspire a renewed perspective on the human impact of their work and a commitment to using compassion, connection, and CIT principles to guide effective diversion and referral decisions.

Location: Grand Ballroom

Will Akin placeholderWill Akin
Clay County Sheriff's Office
time iconAugust 10, 2026 2 pm - 3 pm

Managing the Crisis Scene: Strengthening Your CIT Impact

Your CIT program trains officers, but who's training the people who run the scene? This conference workshop makes the case that sustainable, high-performing CIT programs don't stop at the officer level. First-line supervisors are the operational backbone of every crisis response, yet most CIT programs leave them without targeted training. Managing the Crisis Scene is designed to change that and to show your program exactly how. Attendees will see how the "Managing the Crisis Scene" course fills the critical gap between what CIT-trained officers know and what supervisors need to lead them effectively. When supervisors lack grounding in CIT principles, even the best-trained officer can find themselves working against rather than with their chain of command at the scene. The strongest crisis responses emerge when CIT core competencies and proven police tactics work in concert not in competition.

Track: CIT Programming: Training

Workshop level: Intermediate

Location: Gatlin A-1

Kevin Miller placeholderKevin Miller
Albemarle County Police Department
time iconAugust 10, 2026 2 pm - 3 pm

From 988 to Jail: Integrating Forensic Peer Support Across the Crisis Continuum

As communities expand 988 implementation and strengthen Crisis Intervention Team (CIT) programming, many jurisdictions struggle to meaningfully integrate certified peer support specialists into justice and crisis response systems. While peers are increasingly recognized as essential to recovery-oriented systems of care, their role within jails, diversion initiatives, and mobile crisis response remains underdeveloped nationwide. This workshop presents a replicable model for embedding forensic peer support across the crisis continuum, from jail engagement to mobile crisis follow-up. Using the Sequential Intercept Model as a systems framework, participants will explore how certified peer specialists can enhance diversion efforts, improve post-crisis engagement, strengthen reentry outcomes, and build sustainable cross-system partnerships between law enforcement, behavioral health providers, and community stakeholders. Drawing from the development of a jail-based Forensic Peer Recovery Support Program in Washoe County, Nevada, this session will highlight practical strategies for navigating institutional barriers, aligning peer roles with CIT and mobile outreach teams, establishing interagency agreements, and sustaining implementation efforts. Participants will leave with actionable tools to assess system readiness, build stakeholder buy-in, and implement peer integration within their own crisis response frameworks.

Track: Corrections

Workshop level: Intermediate

Location: Gatlin A-2

Ashley Lunt placeholderAshley Lunt
NAMI Northern Nevada
time iconAugust 10, 2026 2 pm - 3 pm

Harnessing Behavioral Function: Leveraging ABA to Strengthen Crisis Response and Frequent Service User Management

Over the past four decades, Crisis Intervention Team (CIT) programs have significantly improved how law enforcement responds to individuals experiencing mental health crises. Officers today are well trained in de-escalation, empathy, and collaborative crisis response. As these foundational skills have become widely adopted, however, officers increasingly encounter situations where traditional crisis frameworks provide only partial guidance, particularly when behaviours arise from substance use, trauma responses, neurodevelopmental or neurodegenerative conditions, or complex behavioural patterns that do not align neatly with a single diagnostic category. This workshop explores a practical next step in the evolution of CIT practice: harnessing principles from Functional Analysis (FA) and Applied Behaviour Analysis (ABA) to better understand and respond to behaviour during crisis encounters. Although these approaches are often associated with autism spectrum disorder or intellectual and developmental disabilities (IDD), they can be leveraged more broadly across the behavioural presentations officers encounter in the field. Viewing behaviour through a functional lens shifts the operational question from simply managing escalation to understanding where the behaviour is coming from and what is accomplishing in the moment. Whether behaviour functions to communicate distress, regulate internal states, escape demands, or obtain attention or resources, recognizing its purpose allows responders to tailor interventions more precisely and often more effectively. This perspective also strengthens coordination with caregivers, clinicians, and community partners, who frequently possess valuable insight into behavioural patterns, triggers, and successful responses. Functional and applied behavioural thinking also offers a powerful lens for addressing one of the most persistent challenges in crisis systems: frequent service users. Repeated calls for service often reflect behavioural patterns shaped by environmental contingencies and past responses. Without understanding these dynamics, well-intentioned crisis responses can inadvertently reinforce the behaviours that generate repeated emergency calls. Functional thinking helps responders and partner agencies identify these patterns and develop coordinated strategies that interrupt recurring crisis cycles, making responses not only more effective but also more sustainable. Through interactive discussion and scenario analysis, participants will explore how FA and ABA principles can inform crisis response and support more effective, sustainable interventions across diverse behavioural emergencies.

Track: CIT Programming

Workshop level: Advanced

Location: Gatlin A-3

Benni Zaiser placeholderBenni Zaiser
CIT International
time iconAugust 10, 2026 2 pm - 3 pm

From Vision to Implementation: Building a Statewide CIT Technical Assistance Center

Crisis Intervention Teams (CIT) are often siloed, agency-specific initiatives with limited connections to broader state crisis intervention resources. State agencies and leaders often struggle with determining how to best connect and support these local CIT initiatives due to challenges balancing competing state priorities and the lack of a clear roadmap for launching a statewide CIT effort that is responsive and adaptive to the unique needs of individual communities and local agencies. In this session a panel with The Council of State Governments (CSG) Justice Center, the Pennsylvania Commission on Crime and Delinquency (PCCD), and CIT International will discuss their new CIT Technical Assistance (TA) Center within the state of Pennsylvania. Topics of focus will include the history of how PCCD recognized the need for a statewide CIT TA Center and the steps that went into launching it, an overview of TA Center operations, functions, and offerings, and the role the TA Center plays as a hub connecting state and local agencies, and CIT programs around the state to one another. Efforts underway in Pennsylvania to build CIT data capacity and work toward statewide CIT data collection and reporting will also be discussed. Panelists will share lessons learned in the first year of the CIT TA Center implementation and attendees will learn how to replicate similar efforts in their own state. Time will also be allotted for attendees to ask questions of the panelists.

Track: CIT Programming

Workshop level: Advanced

Location: Gatlin A-4

Megan Davidson placeholderMegan Davidson
CSG Justice Center
Marianne Halbert placeholderMarianne Halbert
CIT International
Jacqueline Weaknecht placeholderJacqueline Weaknecht
Pennsylvania Commission on Crime and Delinquency
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Michael Leister
PA Commission on Crime and Delinquency Office of Justice Programs

time iconAugust 10, 2026 2 pm - 3 pm

Multi-Disciplinary Co-Response Case Study

This presentation will be a case study of illustrating an effective multi-disciplinary co-response to a behavioral health crisis involving law enforcement, a behavioral health clinician, fire/EMS personnel, and community resource systems. The initial call for service stemmed from a family member reporting concern about a psychiatric medication lapse, which could have escalated into a crisis requiring involuntary commitment or emergency transport. Responding personnel took time to conduct structured interviews with both the reporting party and the patient, assess for legal criteria for involuntary transport, and evaluate the broader context of the situation. The PATH Team determined that the individual did not meet the statutory criteria for involuntary mental health transport, as there were no suicidal or homicidal ideations, no recent acts of self-harm or violence, and the individual expressed willingness to take medication. Rather than defaulting to emergency department transport or enforcement-based intervention, the responders utilized collaborative problem-solving across disciplines. Fire/EMS personnel leveraged the RightSite community paramedicine telehealth platform, connecting the patient directly with a physician who could evaluate the situation and issue a prescription refill. This intervention addressed the root cause of the crisis—the lapse in medication due to access barriers—rather than the symptoms of distress alone. The willingness of Fire/EMS personnel to remain on scene and facilitate the telehealth connection accelerated the resolution of the call and prevented unnecessary utilization of emergency medical resources. The outcome demonstrates the value of integrated crisis response models, where each discipline contributes its expertise: law enforcement ensures safety and legal assessment, behavioral health clinicians conduct mental health evaluation, fire/EMS provide medical and telehealth access, and family members assist with continuity of care. The resolution prevented unnecessary hospitalization, avoided escalation, and connected the individual to appropriate treatment. The absence of additional 911 calls from the residence following the intervention suggests the response successfully stabilized the situation and restored access to care.

Track: Co-Response

Workshop level: Intermediate

Location: Gatlin E-1

Jacob King placeholderJacob King
Cobb County Police Department
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Kevin Elmore
Highland Rivers Behavioral Health

James Shields placeholderJames O'Shields
Cobb County Fire & Emergency Services
time iconAugust 10, 2026 2 pm - 3 pm

Project TRACE: Connecting with Rural Agencies to Aid in Veteran Crisis Response

Veterans living in rural communities have been shown to die by suicide at an increased rate compared to other demographics. Research has demonstrated rural Veteran death by suicide has been impacted by ecological factors unique to the environmental setting. However, rural law enforcement agencies experience difficulties in many areas that would impact their ability to respond to Veteran crises such as low manpower, financial constraints for training, and a veritable desert of resource availability. Due to this, the VA has sponsored a team of investigators to identify how to enhance current collaboration efforts with small and rural police agencies who respond to Veterans in crisis by evaluating existing ecological barriers and gaps in support. Training Rural Agencies for Collaboration and Engagement (TRACE), a team of clinical and law enforcement professionals, has been building data through evidence review, current best practices when working with rural Veterans and rural agencies, survey and focus groups directly with agencies, and building evidence-based protocols to provide rural agencies with education about how to respond to Veterans in behavioral or mental health crises in their communities. This presentation will review the data collected via literature review, surveys, and focus groups, themes and trends on Veteran suicide and homelessness in rural communities, and existing training programs built. Participants will also be invited to give their experiences and feedback to further explore how collaboration between their department and the VA can directly impact Veteran salient issues including suicide and homelessness.

Track: Rural

Workshop level: Intermediate

Location: Gatlin E-2

Katelyn Goodall placeholderKatelyn Goodall
Leo C. Chase Jr. (St. Augustine) VA Medical Center
Megan Wade placeholderMegan Wade
John D. Dingell (Detroit) VA Medical Center
time iconAugust 10, 2026 2 pm - 3 pm

Deflection as a Frontline Strategy to Support Drug-Endangered Children

Across the country, first responders increasingly encounter families affected by substance use and mental health challenges—moments that serve not only as crisis intervention but as opportunities to alter a child’s life trajectory. The National Alliance for Drug Endangered Children defines drug-endangered children (DEC) as children who are at risk of suffering physical or emotional harm as a result of legal and/or illegal drug use, possession, manufacturing, cultivation, or distribution. They may also be children whose caretaker’s legal and/or illegal substance misuse interferes with the caretaker’s ability to parent and provide a safe and nurturing environment. This reality makes clear that substance use rarely affects only the adult; children in these households face elevated risks of trauma, neglect, instability, and long‑term developmental harm.

Track: Special Populations

Workshop level: Intermediate

Location: Gatlin E-3

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Koren VanderWeele
TASC's Center for Health and Justice

time iconAugust 10, 2026 2 pm - 3 pm

Managing the Cycle of Escalation with Compassion and Care

In 1998 The Offspring sang "The Kids Aren't Alright" and almost 30 years later, the song still resonates today. In this session, participants will engage in walking through the 7-phases of Managing the Acting out Cycle of Defiance (Colvin, Sugai and Scott; Mullick), but with a new spin. In the Carson City School District, we emphasize being confident, competent and compassionate when it comes to a person’s wellbeing and crisis support. In partnership with our School Resource Officers, we have updated the 7-phases of escalation to increase skills for adult responses through compassion and wellness. These responses showcase the work we have done around school based mental health, continuum of care, and a compassionate frame to ensure anyone who is in crisis has support and access to the resources they may need.

Track: Youth/Families

Workshop level: Intermediate

Location: Gatlin E-4

Stephanie Keating placeholderStephanie Keating
Carson City School District
Sean Palamar placeholderSean Palamar
Carson City Sheriff's Department
time iconAugust 10, 2026 2 pm - 3 pm

When Life Goes: Postvention Response Support

Deaths of despair often turn our lives upside down and inside out. When someone dies by suicide or overdose, the individuals left behind enter an intense, complicated, overwhelming and traumatic grief. Though we can’t be protected from negative life and loss experiences, there are things we can do to better help and increase stability for those we serve. Oftentimes those wanting to support these survivors of loss care, but don't know how to reach out to or help those left behind and therefore, don't say/do anything at all. Additionally, in trying to respond with the best of intentions, sometimes their words are more harmful than helpful. When individuals undergo a drastic, life-altering event, we experience grief as part of our human condition. Grief is a normal and natural response to death and loss, as love and grief are inseparable. Though each experience is unique and individualized, the circumstances of such evoke thoughts, questions and feelings. Profound emotional reactions can occur as a result and understanding the emotions and responses is important. Best practice postvention is an organized, responsible and safe model to support and provide for stabilization in the immediate aftermath for those who have lost their loved ones to deaths of despair. Developed to help meet the needs of the individuals left behind, the session provides participants with a greater understanding of ways to help in the immediate aftermath and longer term journey with a compassionate and helpful presence. WHEN LIFE GOES we need to meet people where they are and not leave them there. This session is rooted in evidence and personal experiences, and based on best practices methods.

Track: Special Populations

Workshop level: Intermediate

Location: St. Johns 28/29

Michelle Toman placeholderMichelle Toman
Brother Up Foundation
Barri Faucett placeholderBarri Faucett
Prevent Suicide WV
time iconAugust 10, 2026 2 pm - 3 pm

From Soldier to Civilian: The High-Risk Journey from Military to Civilian Life

Military transition back into civilian life is one of the most vulnerable and frequently misunderstood periods in a veteran’s life. While many veterans reintegrate successfully, others experience significant challenges, including identity disruption, loss of structure and purpose, moral injury, cumulative trauma exposure, and difficulty navigating civilian systems of care and support. For many, military roles and skills do not translate cleanly into the civilian workforce, leaving veterans struggling to redefine their sense of value, belonging, and place within their communities. These compounded stressors can increase isolation, frustration, and risk, at times escalating into crisis encounters with law enforcement, emergency services, and behavioral health systems, often without responders recognizing the underlying veteran context. This veteran-led session, facilitated by a retired Army officer and combat helicopter pilot who transitioned into licensed clinical social work, draws on extensive experience in crisis intervention, co-response, trauma-informed care, and de-escalation training. The presentation explores the psychological, cultural, and systemic challenges veterans face during reintegration, with a focus on how transition-related stress can manifest in crisis encounters. Participants will gain practical, actionable strategies to recognize veteran-specific risk factors, adapt de-escalation approaches, and engage veterans in ways that promote safety, preserve dignity, and support meaningful connection to appropriate care and resources.

Track: Veterens

Workshop level: Intermediate

Location: St. Johns 30/31

Michael Pracht placeholderMichael Pracht
Behavioral Health Consultant
time iconAugust 10, 2026 2 pm - 3 pm

Collaborative Power: How to Build, Sustain, Expand, and Fund a Countywide CIT Program

In the late 1990s Ventura County, California experienced a series of critical incidents, including officer involved shootings, that lead law enforcement leadership to the conclusion that there must be a better way to handle mental health crisis calls. With that in mind, multiple Ventura County law enforcement agencies collaborated with the Ventura County Behavioral Health Department, the National Alliance on Mental Illness, Major Sam Cochran of the Memphis Police Department, and the San Jose Police Department to build our own CIT program. Since 2001 the program has faced many challenges including, but not limited to, initial funding, the need to raise ongoing operating capital through grants, and multi-agency financial agreements. Other challenges included community support, the need to change organizational culture, a global pandemic, and increased demand for de-escalation training. Through it all we have become what many law enforcement leaders in California identify as a premiere CIT program. The Ventura County Law Enforcement Crisis Intervention Team has also helped three of our neighboring Counties start their own programs. Additionally, we have shared training materials, multi-agency agreements, and alternative funding ideas with numerous agencies across the US. Our goal has always been to pay it forward by helping any organization that supports law enforcement’s crisis intervention goals of teaching techniques and strategies intended to reduce the intensity of a crisis to lead to better outcomes for both officers and members of our community. The strength and sustainability of Ventura County’s CIT Program is the result of their inclusive and collaborative practice of inviting all agencies and organizations to participate.

Track: CIT Programming

Workshop level: Beginner

Location: Conway

Mark Stadler placeholderMark Stadler
Ventura County Sheriff's Office
Aaron Kitzman placeholderAaron Kitzman
Ventura County Sheriff's Office
time iconAugust 10, 2026 2 pm - 3 pm

Lean On Me

Sgt. Mark DiBona is a Retired Law Enforcement Officer of 33 years. During his career, Mark experienced some very difficult times. He developed PTSD, Anxiety, Depression and had a suicide attempt. Also, during Mark's career he experienced being bullied from his Supervisors. Mark will speak about these issues, how they affected his career, well-being, and most of his marriage. During this presentation, he will also speak about his childhood trauma and the issues it caused him both prrofessionally and on a personal level.

Track: Wellness

Workshop level: Beginner

Location: Sandlake

Mark DiBona placeholderMark DiBona
Protecting The Guardian
time iconAugust 10, 2026 3:30 pm - 4:30 pm

Balancing Barriers and Breakthroughs: Innovating Rural Crisis Response

Providing behavioral health crisis services in rural areas presents a unique set of challenges. As Maryland’s largest provider of crisis services—and with three of our crisis systems located in rural counties—Sante Group has spent years navigating these complexities and building a crisis continuum that supports individuals across the lifespan. Rural communities face systemic barriers that complicate timely and effective crisis response, including:
• Longer response times due to geographic distance
• Limited behavioral health infrastructure, such as crisis stabilization units or walk in centers
• Funding constraints that limit service expansion
• Workforce shortages, especially in licensed and specialized roles
• Accessibility issues, particularly for individuals without transportation or reliable connectivity.
Addressing these barriers requires strong collaboration. Partnerships with community agencies, law enforcement, healthcare providers, and other crisis service organizations are essential to developing creative solutions, ensuring treatment in the least restrictive setting, and connecting individuals to needed mental health services. Making the most of available community resources truly changes outcomes for people living in rural regions. Our regional rural crisis system began 15 years ago, serving eight counties with just two mobile crisis teams. Since then, we have expanded significantly to meet evolving community needs.
Come learn what our crisis continuum now includes. Each of these systems reflects what we have learned about tailoring crisis services to the distinct needs, resources, and characteristics of rural communities. We look forward to sharing the lessons we’ve learned over the past 15 years—what has worked, what we have had to adapt along the way, and how our rural crisis systems now operate to meet the needs of the communities they serve.

Track: Rural

Workshop level: Intermediate

Location: Gatlin A-1

Tina-Marie Brown placeholderTina-Marie Brown
affiliated sante group
Katie Dilley placeholderKatie Dilley
Mid Shore Behavioral Health
Tammy Loewe placeholderTammy Loewe
St. Marys County Health Dept
time iconAugust 10, 2026 3:30 pm - 4:30 pm

Intercept Zero Rocks! Safe Integration of Crisis Mobile Teams into your CIT Programs

The success of any crisis system begins at Intercept Zero — the earliest point of contact between individuals in crisis and the public safety system. As communities increasingly develop Crisis Mobile Teams (CMTs) to enhance diversion and behavioral health response, thoughtful integration with established Crisis Intervention Team (CIT) programs is critical. This workshop provides a practical roadmap for safely incorporating mobile crisis services into your CIT infrastructure without creating confusion, duplication, or safety risks. Participants will explore key structural components including dispatch pathways, co-response models, 988 alignment, law enforcement hand-offs, liability considerations, and supervision protocols. We will discuss how to define roles clearly, preserve officer and clinician safety, maintain fidelity to the CIT model, and prevent system fragmentation. Whether you are building a new mobile crisis program or strengthening an existing partnership, this session will equip you with actionable strategies to ensure Intercept Zero truly “rocks” — improving outcomes for individuals in crisis while enhancing public safety collaboration.

Track: CIT Programming

Workshop level: Intermediate

Location: Gatlin A-2

Amanda Stamps placeholderAmanda Stamps
Community Bridges. Inc.
time iconAugust 10, 2026 3:30 pm - 4:30 pm

Confessions of a Crisis Data Nerd: From Data to Deliverables to Driving Change

Designing a successful crisis response program relies heavily on many factors including adequate and appropriate funding, robust training, and community partnerships. But once you have those pieces in place, how do you demonstrate the progress and success of the program which ultimately ensures sustainability and community integration? The answer lies in effectively using data to prove the program meets and/or exceeds deliverables and expectations. This presentation will outline strategies for developing effective and efficient documentation that helps to ensure robust and accurate data that can be easily translated into program deliverables. We will also identify some common challenges that crisis programs often encounter regarding documentation, data definitions, collection methods, data extrapolation, and consolidation and analysis. We will offer some practical methods and examples for addressing these challenges and methods for integrating a data focus within every step of the documentation and case review process to ensure the highest data integrity while respecting the need for effective, efficient documentation and ensuring that client care continues to stay in the forefront of service delivery.

Track: CIT Programming

Workshop level: Intermediate

Location: Gatlin A-3

Elizabeth Jones placeholderElizabeth Jones
The Affiliated Sante Group
Sam Richberg placeholderSam Richberg
The Affiliated Sante Group
time iconAugust 10, 2026 3:30 pm - 4:30 pm

Development and Implementation of Georgia's CIT Program

This workshop will describe how Georgia developed and implemented a statewide CIT program in less than nine months. It will focus on the history of CIT in Georgia, the need to leverage internal and external expertise, and a strong reliance on community partnerships between law enforcement, behavioral health providers, and individuals with lived experience. The workshop will provide practical information to help others who are building new CIT programs to include how to maximize funding by leveraging existing resources and identifying mechanisms to enhance community engagement.

Track: CIT Programming

Workshop level: Intermediate

Location: Gatlin A-4

Dawn Peel placeholderDawn Peel
Georgia DBHDD
Rachael Holloman placeholderRachael Holloman
Georgia DBHDD
Carol McVey placeholderCarol McVey
DBHDD
Pat Strode placeholderPat Strode
DBHDD
time iconAugust 10, 2026 3:30 pm - 4:30 pm

Hashtag BuddyCheck

In this presentation, I will share my personal journey of resilience, spanning my service in the Marine Corps and a 25-year career in law enforcement with the Charlotte-Mecklenburg Police Department in North Carolina, where I served in various roles, including patrol, community coordinator, and Crisis Response Team Officer. I will discuss my struggles with mental health, my multiple attempts to take my own life, and the eventual creation of my nonprofit organization, #BuddyCheck. Throughout my 25 years as a first responder, and my time in the Marines, I encountered numerous critical incidents that led to the negative impact of vicarious trauma, affecting both my professional and personal life. As an officer, I received training in Basic Crisis & Hostage Negotiating, Resources for Resilience, and Veteran Trauma and Engagement. I also partnered with the Recast Program in Charlotte, all of which have contributed to my ability to address trauma and resilience. Additionally, I served as a member of the Charlotte Mayor’s Initiative for Suicide Prevention in Veterans and collaborated with local agencies to advocate for suicide prevention efforts. Exposure to various forms of trauma and job-related stress is an inherent aspect of law enforcement work. The troubling reality that suicides among officers outpace Felonious Line of Duty Deaths, if left unaddressed, will only continue to escalate. One of the most significant factors contributing to these tragic occurrences is vicarious traumatization. To mitigate this, it is essential to foster an environment that prioritizes trauma education—both at an organizational and individual level, particularly when addressing vicarious trauma. Educating first responders, as well as their families and the professionals who support them, on the profound effects of vicarious trauma is essential. By creating an open environment for discussion and support, we establish a foundation for positive change. This includes encouraging a culture of "reaching out" and "reaching in," promoting mental wellness for ourselves and our fellow officers.

Track: Wellness

Workshop level: Beginner

Location: Gatlin E-1

stephen powers placeholderStephen Powers
Hashtag BuddyCheck
time iconAugust 10, 2026 3:30 pm - 4:30 pm

Family Collaboration in CIT

From classrooms to the field, families are a core part of the three-legged stool in CIT. This workshop will enlighten participants around the importance of collaboration and inclusion of families with CIT. Our rural CIT program in Humboldt County finds the involvement of families and NAMI Humboldt critical to our regional success. Participants will hear moving stories about family involvement with law enforcement while their family members are in crisis. This workshop will also cover how to involve families in crisis response in order to enhance the quality of the service provided.

Track: Youth/Families

Workshop level: Beginner

Location: Gatlin E-2

Lea Nagy placeholderLea Nagy
NAMI Humboldt
Jacob Rosen placeholderJacob Rosen
City of Eureka - Crisis Alternative Response of Eureka
time iconAugust 10, 2026 3:30 pm - 4:30 pm

From Policy to Police to Prison to Practicality

Law enforcement officers, state corrections officers, county jail staff, probation and parole officers, mental health and substance use providers, county attorneys, employers, landlords, librarians, bus drivers, hospitals, and neighborhood associations collaborate with people with lived experience in Lincoln, NE to navigate gaps in supports and behavioral health services not only in the community, but also within the criminal justice system. This presentation will be provided from multiple contexts: persons with lived experience, law enforcement, and within the framework of the Sequential Intercept Model.

Track: CIT Programming: Partnerships

Workshop level: Intermediate

Location: Gatlin E-3

Kasey Parker placeholderKasey Parker
Mental Health Association of Nebraska
Michael Woolman placeholderMichael Woolman
Lincoln Police Department
Tu Tran placeholderTu Tran
Lincoln Police Department
Travis Parker placeholderTravis Parker
Policy Research Associates, Inc.
time iconAugust 10, 2026 3:30 pm - 4:30 pm

Beyond the Crisis: Peer-Led Pathways to Long-Term Recovery and Community Reintegration

Join Joel and Jenna as they explore the vital role of certified peer support specialists in crisis response and beyond. This presentation examines how peer support extends from the initial crisis intervention through the critical transition period and into long-term community recovery. Attendees will learn how peer-led pathways create meaningful connections that support sustainable recovery, facilitate warm handoffs to community resources, and improve outcomes during the vulnerable post-crisis phase when individuals are most at risk of re-escalation.

Track: Lived Experience

Workshop level: Intermediate

Location: Gatlin E-4

Joel Conger placeholderJoel Conger
Connections Health Solutions
Jenna Possidento placeholderJenna Possidento
Connections Health Solutions
time iconAugust 10, 2026 3:30 am - 4:30 am

When Traditional 911 Isn’t Enough: Building a Modern Crisis Response Model

Across the world, communities are asking more of their emergency response systems than ever before. Traditional 911 models were built for fire suppression, crime intervention, and medical emergencies — yet today, a significant and growing percentage of calls involve behavioral health crises, substance use disorders, trauma, and complex psychosocial needs. This presentation introduces the COAST model (Community Outreach and Support Team) — a fully integrated, multidisciplinary crisis response unit serving a community of approximately 200,000 residents. We will share how our team operates as a modern public safety multitool, blending fire-based medical response, law enforcement expertise, behavioral health care, and therapeutic K9 engagement into a single cohesive field unit capable of responding to nearly any crisis scenario. Attendees will leave with a replicable framework for building or enhancing integrated crisis response systems within their own communities.

Track: Telecommunications

Workshop level: Intermediate

Location: St. John's 28/29

Ofer Lichtman placeholderOfer Lichtman
Sumter County Sheriffs Office
Nicole Hamrang placeholderNicole Hamrang
San Bernardino County Department of behavioral health
time iconAugust 10, 2026 3:30 pm - 4:30 pm

Hoarding - How it Affects the Family and Community

Hoarding doesn’t affect just the person who is hoarding, it impacts everyone in the house and very often, those that live around them. Neighbors can have infestations that come over from the hoarded home. There can be smells and damage that can endanger the person who lives on the other side of the wall. There are expenses to the community, regardless of when the problem is addressed. We will talk about all of these in this class.

Track: Special Populations

Workshop level: Intermediate

Location: St. Johns 30/31

Maria Spetalnik placeholderMaria Spetalnik
Conquer the Clutter
time iconAugust 10, 2026 3:30 pm - 4:30 pm

Strengthening Law Enforcement De-escalation and Crisis Response through the Law Enforcement De-escalation Training Act

Law enforcement officers are among the few professional groups available around the clock to respond to crisis situations, where strategic and safety-oriented approaches are crucial. These complex encounters underscore the need for clear guidance and high-quality training to support safe and effective responses. While de-escalation training is widely recognized as valuable for improving outcomes, existing curricula vary considerably in content, delivery, and duration. Agencies have lacked national guidance on what evidence-informed de-escalation and crisis response training should include or how it should complement well-established models such as Crisis Intervention Team (CIT) programs. This presentation highlights national efforts to address these gaps through implementation of the bipartisan Law Enforcement De-escalation Training Act of 2022 (LEDTA). LEDTA directs the U.S. Department of Justice (DOJ) to support the development, certification, and implementation of de escalation training. In partnership with DOJ, the National Policing Institute (NPI) has led the development of national standards to guide the assessment of de escalation and crisis response curricula—standards intentionally designed to supplement and reinforce agencies’ existing CIT programs by strengthening communication, decision-making, and foundational crisis skills across law enforcement and covered mental health professionals. Panelists will describe how these standards were informed by research, best practices, and extensive listening sessions with law enforcement professionals and subject matter experts. Panelists will translate national guidance into practice by offering specific recommendations and operational examples that agencies, trainers, and curriculum developers can apply when building, selecting, or refining training. This includes how high-quality de-escalation training can enhance CIT by preparing non-CIT officers for safer initial contact, supporting multidisciplinary coordination, and reinforcing core communication strategies across all ranks. The session will also introduce a forthcoming advanced training program—Advanced Crisis Communication and Tactics (ACCT). ACCT integrates key elements of the Police Executive Research Forum’s Integrating Communications, Assessment, and Tactics (ICAT) with Crisis Response Intervention Training, aligning tactical decision-making with advanced crisis communication and behavioral health-informed strategies. Finally, panelists will discuss DOJ’s new standards-based review and approval process for de-escalation and crisis response training and highlight freely available resources and funding opportunities under LEDTA to help agencies strengthen or expand their existing CIT efforts.

Track: CIT Programming: Deescalation

Workshop level: Advanced

Location: Conway

Gabrielle Isaza placeholderGabrielle Isaza
National Policing Institute
Nicole Pruss placeholderNicole Pruss
Office of Community Oriented Policing Services, U.S. Department of Justice
Hannah McManus placeholderHannah McManus
National Policing Institute
Michael Hatch placeholderMichael Hatch
National Policing Institute
time iconAugust 10, 2026 3:30 pm - 4:30 pm

Let's Get Real About Co-Response: Lessons Learned and Real Talk about Well-Intended Mistakes

Co-Response with Law Enforcement has become a community expectation and vital part of community policing. However, not all programs are successful in their integration for various reasons. If your agency wants to start a co-response program or has one that is struggling or has one that is successful this workshop is for you. Learn about what works, see what pitfalls to avoid, and learn from real well-intended mistakes from long-lived SMEs in Co-Response. Everyone wants to see successful programs and yet we know that we do more learning from mistakes than successes. If you are administration, supervisors, or frontline co-response law enforcement or mental health professionals, you won't want to miss this presentation. Elements discussed include policy development, hiring, training, ethics, cultural integration, and risk & liabilities.

Track: Co-Response

Workshop level: Intermediate

Location: Sandlake

Susie Kroll placeholderSusie Kroll
King County Sheriffs Office
Jamie Ford placeholderJamie Ford
Redmond Police Department
time iconAugust 11, 2026 8:00 am - 9:00 am

More than a Side Effect: The Tardive Dyskenesia Conversation

The presentation introduces tardive dyskinesia (TD)—a movement disorder caused by dopamine-blocking medications (commonly called antipsychotics used for conditions like schizophrenia and mood disorders). TD is a potentially serious but treatable condition, requiring improved recognition, assessment, and management to reduce its impact on patients.

Location: Grand Ballroom

Terri Peck placeholderTeri Peck
Neurocine Biosciences
time iconAugust 11, 2026 9:20 am - 10:20 am

Bridging the Gap of Homelessness with a Co-Response Unit

Police and Clinicians work hand in hand to assist those in mental health crisis; however, what if they could branch out their skills and connect with alternative response teams to further assist the most vulnerable. In Spokane, the Behavioral Health Unit has started to bridge those gaps. By working alongside non-profits, shelters, housing, peer support, and rehab facilities, the Behavioral Health Unit has assisted in creating a system of wrap-around services that aren't broad but work individually to help one person at a time through a more client-centered approach. Broad-based plans don’t work. Not everyone fits the mold. By taking each person’s needs individually through coordinated street outreach, co-responders and alternative response teams are able to assist with lack of safe places to go, supportive environments, services catering to certain needs, coordination with case managers, and creating movement towards stability—we can then see a measured and compassionate change in the most vulnerable. This workshop aims to help co-response look for how they can assist those they contact in the field and see if they can create a safe hand-off to services while also continuing to work with the person to keep them out of justice involvement or from falling back into harm’s way on the streets. In this model, everyone must know their strength and weaknesses in order to create seamless transitions and safe guards. This model will demonstrate how each co-responder team or program can further these types of wrap-around systems and be an effective cog in the wheel to strengthen local municipalities' approach to homelessness. Don’t be reactive, be proactive!

Track: Co-Response

Workshop level: Intermediate

Location: Gatlin A-1

Arthur Plunkett placeholderArthur Plunkett
Spokane Police Department
time iconAugust 11, 2026 9:20 am - 10:20 am

It’s Delicate: The Necessary but Nuanced Work of Supporting the Supporters

During a behavioral health crisis, police often focus on maintaining community safety and order, while crisis providers focus on the immediate clinical needs of the individual in crisis. But in between these perspectives lies a third stakeholder whose voice is often overlooked: the care partner. Their insight can be invaluable, yet their needs can be complex, conflicting, and easy to sideline. This session explores the essential, and delicate role care partners play in crisis response. The presenters will highlight how caregiver meaningful engagement can bridge system gaps, improve clinical understanding, and enhance safety for all involved, while also acknowledging the real world challenges and tensions that can arise. Drawing from their experience within the Phoenix Police Department and Recovery Innovations, they will share practical strategies and lessons learned for better supporting care partners throughout both the crisis response and discharge process. Finally, the session will conclude with an interactive discussion, inviting participants to share how their own communities are engaging and supporting care partners.

Track: CIT Programming

Workshop level: Intermediate

Location: Gatlin A-2

Sabrina Taylor placeholderSabrina Taylor
Phoenix Police Department
Georgea Madeira placeholderGeorgea Madeira
Recovery Innovations
Michael Riddle placeholderMichael Riddle
Recovery Innovations
time iconAugust 11, 2026 9:20 am - 10:20 am

CIT Statewide Coordination: Now and the Future

Across the country, CIT is organized and coordinated in a variety of ways. Some states have offices or organizations tasked with coordinating CIT statewide. In August and September 2025, Ohio’s Criminal Justice Coordinating Center of Excellence (CJ CCoE) hosted two nation-wide convenings for these statewide CIT coordinators. Prior to the convenings, the CJ CCoE surveyed participants to better understand how CIT is being coordinated at the state level and the successes and challenges associated with different structures. CIT International supported and observed the convening and is now launching new opportunities to encourage, support, and enhance statewide CIT coordination. This presentation will provide an overview of the status of statewide CIT coordination across the country, including pre-convening survey results, and highlight challenges and successes associated with different approaches to state level coordination. CIT International will discuss new and emerging initiatives – the State CIT Leadership Network, quarterly meetings, committees on specific topics to support CIT programs, and other networking and information sharing updates. Bring your ideas to help inform these efforts!

Track: CIT Programming

Workshop level: Advanced

Location: Gatlin A-3

Emily Ribnik placeholderEmily Ribnik
Criminal Justice Coordinating Center of Excellence, Northeast Ohio Medical University
Marianne Halbert placeholderMarianne Halbert
Crisis Intervention Team International
time iconAugust 11, 2026 9:20 am - 10:20 am

Adapting Co-Response to Your Community: Lessons from Colorado, Kansas, and Texas

Co-Responder programs have expanded rapidly across the country, but no single model works for every community. This panel will highlight three successful variations (Fire, Police, and Police-Youth Focused) on co-response, demonstrating how programs can be adapted to fit local needs, populations, and available resources. Attendees will gain actionable strategies to strengthen existing programs or launch a model in their own community. Panelists will focus on the benefits to each of the specialty programs, funding sources, data collection, success metrics, first responder integration, and how the differing models were designed for their service area, population size, and community culture. The panel will include members of the following programs: Round Rock, Texas Crisis Response Unit (CRU) CRU, launched in 2022, is a fire/EMS-led model pairing behavioral health clinicians with paramedics to respond directly to mental health, substance use, and social crises. Teams are dispatched through 911 and provide on-scene de-escalation, assessment, and connections to care, helping divert individuals from emergency departments and the justice system. Douglas County, Colorado Youth Community Response Team (CRT) The Youth CRT, established in 2019 following a school safety review, focuses on youth mental health and substance use crises. The team works in both schools and the community, coordinating closely with families and service providers in over 100 schools across an entire county. Since launch, CRT has served over 1,000 youth while diverting many from emergency rooms and freeing law enforcement resources. Olathe, Kansas Advanced Crisis-Intervention Team (ACT) and OPTIONS ACT and OPTIONS, established in 2021, represents a police-integrated model that combines crisis response, follow-up, and proactive engagement with high-utilizers of emergency services, particularly individuals with dual-diagnoses of substance use, mental health, and/or Intellectual and Developmental Disabilities. The program emphasizes de-escalation, diversion, and intensive system coordination for effective and sustainable solutions.

Track: Co-Response

Workshop level: Intermediate

Location: Gatlin A-4

Robert McKeirnan placeholderRobert McKeirnan
Olathe Police Department
Annie Burwell placeholderAnnie Burwell
Round Rock, Texas Fire Department
Zachary Zepeski placeholderZachary Zepeski
Douglas County, Colorado Sheriff's Office
time iconAugust 11, 2026 9:20 am - 10:20 am

Veterans in Crisis: Understanding, De-Escalating, and Connecting Those Who Served

Law enforcement officers regularly encounter veterans experiencing behavioral health crises, yet many responders receive limited training on how military experiences can influence behavior during these encounters. Veterans in crisis may present with complex and overlapping challenges including post-traumatic stress, traumatic brain injury (TBI), substance use, survivor’s guilt, and moral injury. Without an understanding of military culture and the realities of transitioning from military to civilian life, these encounters can be misunderstood, escalate unnecessarily, or miss important opportunities to build trust and connect veterans to support. This workshop provides Crisis Intervention Team (CIT) officers and community partners with practical knowledge and strategies for responding effectively to veterans in crisis. Participants will gain insight into the structure and culture of the military, the identity and values many veterans carry with them after service, and the stressors commonly experienced during reintegration into civilian life. Understanding these dynamics can influence how responders interpret behavior, communicate during high-stress encounters, and manage potentially volatile situations. The session will address behavioral and communication patterns associated with PTSD, traumatic brain injury (TBI), moral injury, and substance use that may arise during crisis encounters. Participants will learn communication and de-escalation techniques that can help reduce perceived threats, slow encounters down, and create space for more productive interactions while maintaining officer and public safety. Participants will also take part in hands-on activities designed to help responders better relate to veterans’ experiences and perspectives. These exercises allow attendees to consider how stress, identity, and communication styles shaped by military service may influence interactions with law enforcement. The activities reinforce key concepts and provide practical approaches that can be applied in the field. The workshop also highlights the importance of connecting veterans to appropriate resources beyond the initial encounter. Participants will be introduced to veteran-specific supports such as crisis lines, local services, and partnerships with veteran-serving organizations. This session is taught by a United States Marine Corps veteran and police officer with more than 19 years of law enforcement experience, providing a practical perspective on engaging veterans with safety, respect, and professionalism during crisis encounters.

Track: Veterens

Workshop level: Intermediate

Location: Gatlin E-1

George Kimball placeholderGeorge Kimball
Prince William County Police Department
time iconAugust 11, 2026 9:20 am - 10:20 am

Why You Still Matter: Sustainable Service in a Culture That Cares

Crisis Intervention Team work succeeds or fails at the intersection of safety, dignity, and collaboration. But the crisis system is also a high-exposure environment—clinicians, peers, law enforcement, EMS, administrators, and people with lived experience all carry the cumulative weight of repeated crisis contact. When that weight goes unnamed, teams drift into predictable patterns: burnout, cynicism, fractured partnerships, avoidable escalation, and “handoff gaps” that leave both responders and clients feeling abandoned. This presentation is designed for a mixed-room audience and offers an inspiring, practical reset that avoids blame and avoids platitudes. Participants will reconnect to purpose through the concept of “invisible wins”—the outcomes that don’t make headlines but define CIT excellence: a safe de-escalation, a respectful encounter, a clean handoff, a person stabilized with dignity intact. From there, the session equips attendees with a simple, understandable, and repeatable behaviors designed for real shifts and real calls. The second half of the presentation focuses on the truth that culture is care. Culture is not a slogan; culture is behavior that gets modeled, rewarded, tolerated, and repaired. Attendees will learn five repeatable “Culture That Cares” behaviors that strengthen CIT outcomes across disciplines. The session closes with role-appropriate commitments for frontline responders, supervisors, administrators, peers, clinicians, and people with lived experience—so everyone leaves with one actionable step they can implement within seven days.

Track: Wellness

Workshop level: Intermediate

Location: Gatlin E-2

Wayne Handley placeholderWayne Handley
Buena Vista Police Department
time iconAugust 11, 2026 9:20 am - 10:20 am

HEART on the Line: How Durham Rewired 911, Law Enforcement, and Crisis Care

Across the country, communities are redesigning crisis response systems to ensure people in distress receive the right care at the right time. In Durham, North Carolina, that transformation came to life through HEART—the Holistic Empathetic Assistance Response Team—built in partnership with 911 communications and law enforcement. This workshop explores how Durham “rewired” its crisis system from the inside out by embedding behavioral health response within 911 dispatch and establishing strong operational and cultural collaboration across public safety. Participants will gain practical, measurable skills and strategies to strengthen local crisis systems, including how to: (1) identify operational practices that enhance partnerships between crisis teams, dispatch, and police; (2) design a 911 triage and dispatch pathway aligned with national standards; and (3) apply a framework for sustaining cross-agency collaboration through data, communication, and accountability. Join this session to see how Durham’s HEART partnership proves that compassion and safety can coexist—every time someone calls for help.

Track: Telecommunications

Workshop level: Intermediate

Location: Gatlin E-3

Jessica Laube placeholderIvonne Saldana-Janampa
Durham Community Safety Department
Jay Miracle-Huie placeholderJay Miracle-Huie
Durham Community Safety Department
Kendal Kimbrough placeholderKendal Kimbrough
Durham Emergency Communications Center
time iconAugust 11, 2026 9:20 am - 10:20 am

Victim to Survivor to Peer: How the Story of a Peer Changed the Trajectory of an Investigation and Prosecution

Ellen will share her inspiring journey from experiencing domestic and sexual violence to reclaiming her strength as a survivor and advocate. Drawing on her lived experience, she now uses her voice and insight to empower others in her role as a peer. The Waynesboro Prosecutor’s Office will discuss how Ellen’s story became a powerful tool in the pursuit of justice—helping to investigate and successfully prosecute her perpetrator years later in a separate case, bringing accountability and hope to another survivor.

Track: Lived Experience

Workshop level: Intermediate

Location: Gatlin E-4

Ellen Wheeler placeholderEllen Wheeler
Rockbridge Area Community Services Board
Elysse Stolpe placeholderElysse Stolpe
Office of Waynesboro Virginia Commonwealth's Attorney
Kristan Crummett placeholderKristan Crummett
Office of Waynesboro Virginia Commonwealth's Attorney
time iconAugust 11, 2026 9:20 am - 10:20 am

Beyond the Crisis: A Multi-Tiered Hospital and CIT Law Enforcement Partnership Advancing Community Mental Health

This interactive workshop presents a practical, clinically grounded CIT collaboration model between Mount Sinai Medical Center’s Behavioral Health Crisis Department and the Miami Beach Police Department, a partnership that has supported officers and community members for more than fifteen years. Guided by clinically-trained executive and clinical leadership, this model strengthens officer safety, improves field decision-making, enhances handoffs within the crisis unit, and creates a unified response system rooted in clarity, accountability, and respect for the shared humanity of every person involved in a crisis encounter. Participants will engage in facilitated discussion and reflection as presenters walk through how this partnership integrates one of the region’s largest inpatient psychiatric centers with a full spectrum of outpatient and specialty behavioral health services. Officers benefit from direct communication channels for Baker Act coordination, real-time clinical consultation, and post-encounter pathways that reduce repeat calls for service and prevent unnecessary emergency department use. This structure provides officers with reliable clinical support that acknowledges the emotional intensity of frontline work. A defining strength of this long-standing collaboration is the trusted relationship between officers and clinicians. With consistent participation in CIT International conferences and over a decade of daily interagency coordination, the partnership fosters a culture of psychological safety and continuous learning. Quarterly CIT community meetings and leadership-driven discussion tables create space for shared reflection on challenging cases, highlight effective encounters, and ensure follow-through on systems issues. Proactive officer wellness is central to this model. The VALOR method, implemented in 2021, is a clinician-developed PTSD prevention and resilience program tailored to the law enforcement experience. It equips officers with tools to manage stress, enhance performance under pressure, and recognize the physiological impact of chronic exposure to crisis. The hospital also offers targeted education on neurodiversity, trauma, grief, and cognitive decline to improve field interpretation of complex behaviors. Through real-world case examples, audience polling, and facilitated dialogue, this session offers a replicable, adaptable model that strengthens officer wellness, improves crisis outcomes, and reinforces a community-centered, humanistic approach to safety.

Track: CIT Programming

Workshop level: Intermediate

Location: St. Johns 28/29

Mary Jaramillo Mangia placeholderMary Jaramillo Mangia
Mount Sinai Medical Center
Melissa Rosa placeholderMelissa Rosa
Miami Beach Police Department
Erika Smith placeholderErika Smith
Mount Sinai Medical Center
speaker headshot

Samantha Beltran
Mount Sinai Medical Center

time iconAugust 11, 2026 9:20 am - 10:20 am

When Worlds Don’t Align: Strengthening Coordination Between Peer Crisis Teams and CIT Officers

Effective crisis response increasingly requires collaboration between peer-led crisis teams and law enforcement. In many communities, these systems operate in parallel rather than fully integrated, creating real-world challenges in communication, role clarity, authority, safety definitions, and ethical boundaries. This session brings together three perspectives—a peer supervisor, clinical director, and CIT officer—to examine these challenges and share practical strategies for coordination that protect peer autonomy, maintain ethical standards, and improve outcomes for people in crisis. Designed as an interactive session, participants will engage in guided scenario exercises to map decision-making authority, clarify roles, and design response flows for multi-system crisis situations. Facilitated discussion will review common barriers and highlight effective practices. Case examples presented by the triad will illustrate successes, missteps, and lessons learned from joint responses in the field. Participants will explore structural and cultural barriers to coordination, examine power dynamics and ethical tensions in cross-system crisis response, and practice applying communication protocols and scene role maps to real-world scenarios. The session will provide clear, practical tools for preserving relational safety, preventing role confusion, balancing authority and consent, and centering dignity during crisis encounters. Attendees will leave with actionable strategies, increased confidence in cross-system collaboration, and ready-to-implement tools to strengthen coordination in their own communities. This session is relevant for CIT officers, peer specialists, clinicians, program leaders, dispatch personnel, and administrators committed to improving safety, reducing escalation, and building ethical, person-centered crisis response systems.

Track: Co-Response

Workshop level: Intermediate

Location: St. Johns 30/31

Jessica Krause placeholderJessica Krause
Choices Coordinated Care Solutions
Lacey Guzman placeholderLacey Guzman
Choices Coordinated Care Solutions
Jeremy O'Connor placeholderJeremy O'Connor
Shelbyville Police Department
time iconAugust 11, 2026 9:20 am - 10:20 am

Sensory Implications in Crisis Intervention: Understanding Dysregulation in Individuals with Developmental Disabilities

Crisis Intervention Team (CIT) responders frequently encounter individuals with developmental disabilities and co-occurring mental health conditions. In high-stress situations, sensory processing differences can significantly influence behavior, communication, and emotional regulation. What may appear as defiance, aggression, noncompliance, or intoxication may actually be sensory overload or neurological dysregulation. This session explores how sensory differences including hypersensitivity, hyposensitivity, and sensory-seeking behaviors intersect with crisis response. Participants will gain a deeper understanding of how sensory overload can trigger fight, flight, or freeze responses, and how meltdowns differ from intentional behavior or tantrums. The presentation will also address the importance of distinguishing behavioral crisis from potential medical conditions.

Track: Special Populations

Workshop level: Intermediate

Location: Conway

Yolanda Cruz placeholderYolanda Cruz
CIT International
Anne La Force placeholderAnne La Force
The National Center for START Services
time iconAugust 11, 2026 9:20 am - 10:20 am

From Silver to Platinum: How CIT Programming Influences a Successful Crisis Continuum

This workshop highlights the journey from Silver to Platinum CIT International Certification, showcasing how intentional growth in Crisis Intervention Team programming can elevate system performance and strengthen the entire crisis continuum. Designed for communities at any stage of CIT development, the session offers practical insight into what it takes to move beyond compliance and towards sustainability, innovation, and impact. Participants will explore differences between Silver and Platinum certification levels and learn how CIT programming across law enforcement, behavioral health, advocacy, and lived experience partners creates the foundation for advancement. The workshop will examine how expanding partnerships, strengthening structures, and embedding CIT principles including training and practice supports certification success while improving real-world crisis response. Through a case-study approach, presenters will demonstrate how CIT programming drives meaningful growth across the crisis continuum, including improved coordination between crisis services. Attendees will learn how data collection, continuous quality improvement, and shared accountability help to identify system gaps and guide targeted enhancements aligned with Platinum level standards. The session will also address common challenges communities face when pursuing higher certification levels, such as sustaining stakeholder engagement, aligning cross-system priorities, and maintaining momentum over time, and how these barriers can be overcome through intentional collaborative planning and shared vision for crisis care. By the end of the workshop, participants will gain actionable strategies to leverage CIT programming to drive system-wide improvements and use the certification as a catalyst for expanding and strengthening their crisis continuum. This session is ideal for CIT Coordinators, clinicians, law enforcement leaders, and advocates seeking to move their community from solid practice to exemplary, Platinum level performance.

Track: CIT Programming

Workshop level: Intermediate

Location: Sandlake

Johanna Covault placeholderJohanna Covault
Mecklenburg County Public Health
John Osborn placeholderJohn Osborn
Mecklenburg County Public Health
Koa Goode placeholderKoa Goode
Davidson Police Department
time iconAugust 11, 2026 10:50 am - 11:50 am

911 Crisis Call Diversion: Models, Liability, and Integration with the CIT Framework

Across the United States, communities are increasingly exploring ways to divert appropriate behavioral health calls from 911 to crisis lines, including the 988 Suicide and Crisis Lifeline. These diversion strategies aim to connect individuals in crisis to specialized behavioral health responders while allowing law enforcement and emergency medical services to focus on situations requiring immediate public safety intervention. However, many jurisdictions struggle with how to design a diversion model that is operationally feasible, legally sound, and aligned with existing Crisis Intervention Team (CIT) principles. This workshop provides a practical introduction to 911 crisis call diversion, including why communities are implementing diversion strategies, the operational models currently being used, and how these programs can be structured to support both public safety and behavioral health outcomes. Presenters will discuss the most common diversion models, including direct call transfers to 988, co-located crisis clinicians within 911 centers, and third-party crisis dispatch partnerships. Participants will also explore key legal and liability considerations that public safety leaders, local governments, and crisis providers must address when implementing diversion protocols. Participants will be guided through the core components of a strong diversion program, including call triage protocols, training for telecommunicators and crisis counselors, data-sharing practices, and cross-system governance structures. The workshop will also demonstrate how diversion initiatives fit within the broader CIT model, supporting collaboration between law enforcement, crisis systems, and community behavioral health providers. The session will include interactive discussion and scenario-based examples that allow participants to examine how diversion decisions are made in real-world call environments. Attendees will have the opportunity to reflect on their own jurisdiction’s current practices and identify practical steps for developing or strengthening a diversion strategy that aligns with CIT principles and community needs. This workshop is designed for CIT coordinators, law enforcement leaders, 911 administrators, behavioral health providers, and policymakers interested in developing or refining crisis call diversion programs.

Track: Telecommunications

Workshop level: Intermediate

Location: Gatlin A-1

Matthew Moody placeholderMatthew Moody
Advocates for Human Potential
time iconAugust 11, 2026 10:50 am - 11:50 am

You Again! A Collaborative Co-Response Approach to Ending the Cycle with a High Frequency Misdemeanant Population

Communities across the country are searching for new ways to respond to high-frequency misdemeanor offenses often associated with individuals experiencing homelessness, mental health conditions, and substance use. This workshop is designed for agencies and communities ready to move beyond the traditional “wash, rinse, repeat” approach and explore more effective, collaborative solutions. Participants will learn how Salt Lake City’s Project CONNECT has developed a progressive model that significantly reduces repeated police contacts by combining Crisis Intervention Team (CIT) co-response, intensive care coordination, and dedicated case management. This service is transforming how Salt Lake City responds to these crises. Through strong cross-system partnerships, the program focuses on addressing underlying needs and leveraging diverse resources rather than relying solely on enforcement. The session will cover the development and implementation of the program, including key partnerships, operational strategies, and engagement methods. Presenters will also share measurable successes, challenges encountered, and practical lessons learned to help other communities adopt similar approaches. This workshop is ideal for law enforcement, co-response behavioral health professionals, community social service providers, and policymakers interested in building more effective responses for individuals with complex needs while reducing strain on emergency response and criminal justice systems. Presenter(s) welcome questions and feedback throughout the hour-long presentation.

Track: Co-Response

Workshop level: Intermediate

Location: Gatlin A-2

Christina Zidow placeholderChristina Zidow
Salt Lake City Police Department
Jared Gilbert placeholderJared Gilbert
Salt Lake City Police Department
time iconAugust 11, 2026 10:50 am - 11:50 am

From the Street to Stability: Real-World Juvenile Crisis Diversion That Works

Communities across the country are being called to transform crisis response systems by shifting away from arrest-driven approaches toward coordinated, person-centered solutions. This workshop highlights practical strategies for crisis system transformation that integrate principles from the Functional Family Therapy (FFT) model and its accommodation for gang-involved youth, Functional Family Therapy–Gang (FFT-G), alongside certified peer support, community health work, and community-based engagement to divert youth and families from arrest, probation, and repeated system involvement. Drawing from Crisis Intervention Team (CIT) training models, co-response initiatives, and street-level engagement practices such as community-embedded crisis response, this session explores how Child & Family in Rhode Island and partner agencies are implementing strategies to address the complex needs of individuals experiencing behavioral health crises and trauma. Participants will examine examples demonstrating how cross-system partnerships and aligned funding can improve crisis response outcomes for youth and families. The session focuses on approaches that are scalable and sustainable across both rural and urban communities, illustrating how coordinated crisis response, co-response partnerships, and evidence-based family interventions can work together to support diversion from arrest, incarceration, and unnecessary emergency department utilization. Grounded in the CIT framework, the workshop focuses on recognizing behavioral health crises, using de-escalation strategies, and engaging individuals through trauma-informed practices. Participants will examine how crisis systems can move beyond short-term stabilization by integrating FFT-G principles to address the root causes of repeated crisis involvement among high-risk youth and families, including family functioning, peer dynamics, trauma exposure, and community risk factors linked to law enforcement, probation, and crisis calls. Through real-world examples, the session highlights how collaboration among law enforcement, mobile crisis clinicians, certified peer support specialists, and community providers can reduce escalation, improve engagement with resistant or system-involved individuals, and strengthen long-term outcomes. Special attention is given to individuals experiencing complex trauma and repeated system contact, demonstrating how CIT-aligned responses paired with FFT-G interventions support diversion and improved community safety. Participants will leave with practical guiding principles for supporting youth and families in crisis and strategies for implementing FFT and FFT-G within coordinated, culturally responsive crisis systems. Outcome data will also be shared, including lessons learned from Child & Family in Rhode Island, the first team globally to implement FFT-G as an accommodation to the FFT model.

Track: Youth/Families

Workshop level: Intermediate

Location: Gatlin A-3

Jessie Drew placeholderJessie Drew
Child & Family
Helen Midouhas placeholderHelen Midouhas
FFT, LLC
Susan Jacobsen placeholderSusan Jacobsen
Child & Family
time iconAugust 11, 2026 10:50 am - 11:50 am

Pawsitive Impact: Incorporating Therapy Canines into Crisis Response and Peer Support

Canines have long proven to be invaluable companions in the law enforcement community -- and as therapy animals, they provide a calming presence, steadfast loyalty, and a positive impact on officer demeanor and community relations. Adhering to new state-validated certification standards which include annual continuing education opportunities and field assessments, ensures consistent, high-quality, performance that enhances an agency's readiness for crisis response. By maintaining a specialized certification program for canine response teams, agencies are well-equipped to incorporate canines into sensitive response situations, track the training of these canines and their handlers, and serve as a centralized response agent to deploy these teams upon request.

Track: CIT Programming

Workshop level: Intermediate

Location: Gatlin A-4

John Keigher placeholderJohn Keigher
Illinois Law Enforcement Training & Standards Board
Jennifer Wooldridge placeholderJennifer Wooldridge
Illinois Law Enforcement Training & Standards Board
Jerry Roman placeholderJerry Roman
Cook County Sheriff - Tails of Redemption
Curtis Schwartzkopf placeholderCurtis Schwartzkopf
Southern Illinois University – Edwardsville
time iconAugust 11, 2026 10:50 am - 11:50 am

Understanding COMPACT: How to Increase Collaboration in Responding to Veterans in Crisis

Evidence has shown that most Veterans who die by suicide do not engage in VA services and are instead receiving treatment in the community. Resultant to concerns arising from lack of Veteran engagement in Veteran-centered services, Congress established the Veterans Comprehensive Prevention, Access to Care, and Treatment (COMPACT) Act in 2020. The establishment of the COMPACT Act serves to further the mission of the VA by addressing Veteran suicide and connecting to Veterans who are receiving care from community-based providers. This legislation lays out expansion of services to Veterans in crisis, including accessing emergency services in the community, financial coverage for crisis service utilization, and increased access to VA services. It also includes information about how law enforcement, both within the VA and in the community, can further effectively collaborate to address the growing incidences of Veteran suicide. While this program has demonstrated success, it is also still widely unknown to many established community Crisis Intervention Team (CIT) programs. This presentation will explore all aspects of the COMPACT Act and how this relates to community CIT teams. Case examples from programs such as Veteran Response Teams, educational trainings, and law enforcement collaboration will be reviewed. Specific resources such as COMPACT Act referral information, example standard operating practices (SOPs), and training resources for law enforcement agencies and community mental health will be disseminated for review, enhanced collaboration efforts, and to utilize in their communities.

Track: Veterens

Workshop level: Intermediate

Location: Gatlin E-1

Megan Wade placeholderMegan Wade
John D. Dingell (Detroit) VA Medical Center
Katelyn Goodall placeholderKatelyn Goodall
Leo C. Chase Jr. (St. Augustine) VA Medical Center
time iconAugust 11, 2026 10:50 am - 11:50 am

Reframing Domestic Violence: Moving Beyond the Mental Illness Narrative

Domestic violence is often mischaracterized as the result of mental illness, yet research consistently shows that most perpetrators do not meet criteria for severe psychiatric disorders. This workshop challenges the “mental illness narrative” and reframes domestic violence as a pattern of learned, intentional behaviors rooted in power, control, entitlement, and social conditioning. Participants will examine how pathologizing abuse can inadvertently reduce perpetrator accountability, increase stigma toward people living with mental illness, and obscure effective intervention strategies. Through evidence-informed discussion and practical application, attendees will gain tools to respond to domestic violence using an accountability-centered framework that promotes victim safety, ethical practice, and systems-level responsibility.

Track: Special Populations

Workshop level: Intermediate

Location: Gatlin E-2

Dottie Davis placeholderDottie Davis
Davis Corporate Traning, Inc.
time iconAugust 11, 2026 10:50 am - 11:50 am

KEEP THEM SAFE: Safety Planning and Access to Lethal Means Conversations

Creating a safety plan for someone to stay safe from suicide can save their life. For those with suicidal thoughts, safety plans add a protective layer and can be a guide during those unbearable moments for ways to cope and keep safe when suicide is present. A critical component of safety planning is the conversation regarding access to lethal means as removing and restricting access to lethal means during the crisis period can oftentimes be the difference between death or life. This KEEP THEM SAFE session provides introduction to the core components of safety planning, including the parameters for having a conversation regarding access to means/methods that could be deadly during a moment of suicidal crisis. Though critical to suicide prevention, safety planning and means safety conversations do not consistently occur as most just don’t know where to begin. Suicide prevention is within the capability of anyone and the responsibility of everyone. This interactive session will equip learners in developing a safety plan for a person with suicidal ideation including: recognizing contributing circumstances to suicidal thoughts, acknowledging measures that can be taken to increase safety and creating a safe place to have a life-saving conversation regarding limiting access to lethal means. Safety planning and discussions on access to lethal means is an evidence-based, practice based skill that is vital to preventing death and saving lives. This session is rooted in evidence and personal experiences, and based on best practices methods.

Track: Youth/Families

Workshop level: Intermediate

Location: Gatlin E-3

Barri Faucett placeholderBarri Faucett
Prevent Suicide WV
Michelle Toman placeholderMichelle Toman
Brother Up Foundation
time iconAugust 11, 2026 10:50 am - 11:50 am

Strengthening Community Impact Through Partnership: NAMI & CIT—A Collaborative Model for Sustainable Change

The partnership between the National Alliance on Mental Illness (NAMI) and Crisis Intervention Team (CIT) programs represents a powerful, community-driven approach to improving responses to individuals experiencing mental health crises. This presentation will highlight how intentional collaboration between NAMI affiliates and CIT programs can strengthen officer training, enhance community trust, and expand access to education, advocacy, and support services. Participants will explore shared initiatives such as family-led education within CIT academies, peer and family voice integration, officer recognition efforts, and joint community outreach events. Special focus will be given to innovative fundraising strategies—specifically a collaborative gala event that celebrates CIT Officers of the Year while simultaneously raising critical funds for NAMI’s community education, support groups, and stigma-reduction programs. This model demonstrates how honoring law enforcement excellence and investing in community mental health can occur in the same space, fostering mutual respect and shared purpose. The session will provide a practical case example of how a NAMI–CIT partnership gala can serve as both a sustainability strategy and a unifying community event—bringing together law enforcement, clinicians, individuals with lived experience, families, and community stakeholders for a night of celebration, connection, and impact. Attendees will leave with actionable ideas to replicate or adapt this model within their own jurisdictions.

Track: CIT Programming: Partnerships

Workshop level: Beginner

Location: Gatlin E-4

Katherine Gruver placeholderKatherine Gruver
County of York
Desiree Irvin placeholderDesiree Irvin
York/Adams NAMI
time iconAugust 11, 2026 10:50 am - 11:50 am

Sustainability Through Succession Planning: Strengthening Your CIT Program

Strong Crisis Intervention Team (CIT) programs depend on consistent leadership, clear roles, and shared knowledge. This session introduces the fundamentals of succession planning for CIT steering committees/coordinating teams and provides practical tools to help ensure continuity, maintain quality, and build long-term sustainability. Participants will explore what succession planning is and why it is especially critical for interdisciplinary teams whose members often balance CIT coordination alongside primary professional roles. The session highlights how proactive planning prevents disruptions to programming, preserves institutional knowledge, maintains training quality and consistency, and supports leadership development within teams. Attendees will walk through five core steps of succession planning: identifying key roles, documenting responsibilities, assessing team capacity, developing team talent, and planning for transitions. The presentation emphasizes the importance of clearly defining essential positions within a team including training coordinators, facilitators, content experts, and data and evaluation leads. Then, documenting core tasks, required skills, time commitments, and tools associated with each role. The session also focuses on cultivating team leaders through mentorship, shadowing, co-facilitation, and intentional recruitment. Guidance is provided on finding and vetting new coordinators, ensuring interdisciplinary representation, and aligning new members with the CIT mission. Participants will also learn how to create structured transition processes, including onboarding plans, handoffs, exit interviews, and communication protocols. This session will also address succession planning that extends beyond coordinating teams and include information on planning for presenter turnover by identifying backup speakers, orienting them to curriculum requirements, and practicing handoff procedures to ensure seamless delivery. Common challenges in succession planning will be discussed such as reluctance to step away from roles, time constraints, lack of documentation, confidence gaps, and cross-discipline communication breakdowns. Practical strategies to overcome these barriers will be covered. A succession planning toolkit will be provided to all participants, allowing attendees to leave with actionable steps to strengthen their team’s resilience, reduce disruption during transitions, and sustain high-quality CIT programming for years to come.

Track: CIT Programming

Workshop level: Intermediate

Location: St. Johns 28/29

Emilie Smiley placeholderEmilie Smiley
NAMI Wisconsin
Dominique Roberts placeholderDominique Roberts
NAMI Wisconsin
time iconAugust 11, 2026 10:50 am - 11:50 am

Ready for it? The Clinician You Need Right Here, Right Now

As rural areas face hospital closures, provider shortages, staffing crises with first responders and shrinking Medicaid coverage, crisis services are even harder to deliver. Virtual Crisis Connect (VCC) intends to lessen the workload of first responders, crisis providers and ERs by providing an immediate mental health assessment to determine next steps. VCC is a collaboration between Compass Health Network, Cloud 9 technologies and Optum Behavioral Health. These partners have worked together to give first responders in rural Missouri counties an "easy" button to access mobile crisis response via their tablets. This program represents the first time a tech company has partnered with a Managed Care Organization to provide co-response to the community at large with connection back to the Certified Community Behavioral Health Organization (CCBHO) locally. First responders are provided with iPads with a specialty app pre-loaded that allows them to access a mental health clinician in real-time. It is believed that this program will reduce the need for ER visits, hospitalizations and arrests while simultaneously increasingly outpatient engagement and connection with community resources and reducing time spent by first responders and crisis teams. The workshop will discuss how the Missouri market was selected, why Cloud 9 was a good fit, the collaboration between the parties and what it takes to roll out a new program like this. Compass Health Network will speak to their unique role in Missouri as a 988, mobile crisis, crisis center and outpatient provider. Optum will describe their role as a payor and connector between Cloud 9 and Compass. An overview of the project management phases and lessons learned will be discussed. Special detail will outline the methods that were required to launch a program given how overtaxed and time limited most first responders and providers are including tips for engaging first responders and simplifying a new program roll out. Early outcomes and reception by first responders will be reviewed as well as plans for next steps and expansion. Time will be saved for discussion on methods to implement similar programs in other areas or approaches.

Track: Rural

Workshop level: Intermediate

Location: St. Johns 30/31

Sarah Blanka placeholderSarah Blanka
Optum Behavioral Health
Elizabeth Talley placeholderElizabeth Talley
Compass Health Network
Teresa Brandon placeholderTeresa Brandon
United Healtcare/Optum
time iconAugust 11, 2026 10:50 am - 11:50 am

Broken People, Stronger Responses: Wellness in Crisis Intervention

This workshop is an interactive presentation designed to support Crisis Intervention Team (CIT) principles by strengthening responder self-awareness, communication, and wellness. Participants will engage in structured activities, guided reflection, and experiential learning that connect responder well-being to effective de-escalation and safer crisis outcomes. The session begins with a facilitated activity that highlights the complexity of psychiatric medications commonly encountered during crisis calls. This exercise demonstrates how confusing and overwhelming treatment processes can be for individuals living with mental illness, reinforcing the importance of patience, empathy, and clear communication during crisis response. The presenter will share perspective informed by brief experience in law enforcement and a long-term personal journey with a serious mental health condition. This combined perspective offers insight into how crisis exposure, trauma, and high-stress environments affect first responders, and why responder wellness is essential to sustainable CIT programs. Participants will be introduced to three practical, easy-to-access tools that function as an “emotional duty belt” to support self-regulation, stress awareness, and emotional resilience during and after crisis encounters. These tools are designed for immediate, real-world application and align with CIT communication and de-escalation strategies. The workshop also addresses how responders can encourage healthy self-care practices within their families, peer relationships, and professional teams. Using data, visuals, and structured exercises, attendees will identify common barriers to connection specific to first responder roles and explore practical ways to strengthen relationships that support both responder wellness and effective crisis response. This session is appropriate for basic, intermediate, and advanced CIT practitioners and reinforces human-centered practices that enhance crisis intervention and community trust.

Track: Lived Experience

Workshop level: Beginner

Location: Conway

Joseph Reid placeholderJoseph Reid
Broken People Peer Support
Melissa Reid placeholderMelissa Reid
Broken People Peer Support
time iconAugust 11, 2026 10:50 am - 11:50 am

So, You Want to Teach Law Enforcement … Excelling as a Civilian Instructor

As behavioral health professionals, and other professions, including those with lived experience, are increasingly serving as subject-matter experts in CIT classrooms, gaining awareness and a level of understanding of the first responder culture is essential. This workshop is designed to help civilians excel as CIT training coordinators and instructors. Drawing from 22 years as a Miami-Dade County CIT Program Coordinator, with over 15,000 first responders trained, this presenter will walk you through her eye-opening story of challenges, valuable lessons, and life-changing experiences and how she immersed herself into the first responder community transforming her teaching approach and helping her earn their trust. Whether you are already teaching or plan to teach first responders, gaining insight into first responder culture is paramount for building meaningful connections, communicating effectively, and forging lasting partnerships. By allowing first responders to become her greatest teachers, she has thrived as a CIT coordinator. Come join this session and gain practical insight and strategies for building trust, credibility, and impactful learning experiences for first responders in your own community.

Track: CIT Programming: Training

Workshop level: Intermediate

Location: Sandlake

Habsi Kaba placeholderHabsi Kaba
11th Judicial Criminal Mental Health Project
time iconAugust 11, 2026 1:20 pm - 2:20 pm

Disrupting the Pathway to Violence: Integrating Co-Response and Behavioral Threat Management

The Orange County Sheriff’s Office (FL) has implemented an innovative and collaborative public safety strategy through its Behavioral Response Unit (BRU) and Threat Assessment and Threat Management (TATM) Unit. The Behavioral Response Unit (BRU) operates as a co-responder model, pairing a deputy sheriff with a master’s-level clinician from Devereux Florida to respond to calls for service involving individuals experiencing a mental health crisis. The Threat Assessment and Threat Management (TATM) Unit is comprised of detectives trained in behavioral threat assessment principles. The unit identifies, investigates, and manages persons of concern who may pose a risk of targeted violence. Using structured threat assessment methodologies, TATM focuses on early identification, risk mitigation, and long-term case management strategies. This presentation will examine the collaborative effort between BRU and TATM, highlighting how a multidisciplinary approach enhances public safety outcomes. By integrating law enforcement, clinical expertise, and threat assessment strategies, the partnership aims to ensure persons of concern receive appropriate rehabilitative services while proactively reducing recidivism and targeted violence. Attendees will gain insight into how co-responder and behavioral threat assessment models can work together to create a comprehensive violence prevention framework.

Track: Co-Response

Workshop level: Advanced

Location: Gatlin A-1

Marissa Gore placeholderMarissa Gore
Devereux & Orange County Sheriff's Office, FL
Harry Prochet placeholderHarry Prochet
Orange County Sheriff's Office, FL
Yehuda Green placeholderYehuda Green
Orange County Sheriff's Office, FL
time iconAugust 11, 2026 1:20 pm - 2:20 pm

Filling the Gap: Crisis Care on the Move with Mobile Response & Stabilization Services (MRSS)

Youth behavioral health crises continue to place significant strain on first responders, emergency departments, and families—especially when the same high-needs youth cycle repeatedly through 911, EMS, and hospital systems. Mobile Response & Stabilization Services (MRSS) is a statewide initiative designed to interrupt that revolving door by delivering rapid, mobile, family-centered crisis intervention in the community. This workshop, co-presented by Nationwide Children’s Hospital and the Columbus Division of Police, will explore how MRSS reduces unnecessary law enforcement involvement, improves safety, and expands options for families beyond traditional emergency responses. Through a relatable case example woven throughout the session, participants will examine youth mental health trends, the realities of recurring calls for the same high-needs youth, and the significant impact these situations have on officer workload, response times, and unit availability. Presenters will describe why Ohio implemented MRSS statewide—including the regionalized dispatch model—and how this approach has created standardized, predictable support systems that allow law enforcement to safely transfer behavioral health responsibility to trained clinicians. The session will detail the MRSS model: what constitutes a crisis, how family-defined crisis differs from a risk-based threshold, where MRSS teams can respond, how they are activated (including 988 and law enforcement co-dispatch pathways), and what services they can and cannot provide. Participants will also review statewide outcome data demonstrating decreased repeat 911 calls, reduced emergency department utilization, and improved stabilization in the home and school settings. A strong emphasis will be placed on law enforcement–MRSS collaboration, including what officers find most useful when working with mobile teams, how to structure an effective on-scene handoff, and communication practices that increase safety for all parties. Presenters will share success stories of mutual collaboration—highlighting cases where coordinated approaches, shared planning, and consistent follow-through have significantly reduced police involvement for chronically high-utilizing families. Finally, participants will walk away with practical tools created jointly by MRSS and law enforcement, including response scripts, family engagement strategies, and planning templates that support families in shifting from 911 reliance to proactive MRSS engagement.

Track: Youth/Families

Workshop level: Intermediate

Location: Gatlin A-2

Jessica Michael placeholderJessica Michael
Nationwide Children's Hospital
Michael Voorhis placeholderMichael Voorhis
Columbus Division of Police
time iconAugust 11, 2026 1:20 pm - 2:20 pm

So Someone Calls 988: What Professionals Should Know About the Caller Experience

Originally developed as a public outreach and education resource to help destigmatize the use of 988 and address common myths surrounding the service, the presentation quickly proved valuable for clinicians, mental health professionals, crisis care workers, first responders, and other professionals who regularly encounter individuals experiencing emotional distress or behavioral health crises. Many professionals are aware that 988 exists as the Suicide and Crisis Lifeline but have limited understanding of how the service functions once a person reaches out. This presentation aims to help close those knowledge gaps for the audience. This presentation provides an educational overview for professionals, referral sources, and community partners on what individuals can expect when utilizing the 988 Suicide and Crisis Lifeline. While the presentation incorporates insights from the 988 Indiana network and the operational experience of the Crisis Center, Inc.’s 988 program, the information is presented broadly so that it reflects the typical experience someone may have when contacting the Lifeline from anywhere within the national network. Through an overview of the visitor experience, call flow, service objectives, counselor engagement, suicide risk assessment, and collaborative safety planning, this session helps participants better understand how 988 operates within the broader three pillars of Indiana’s crisis care continuum, including Mobile Crisis Teams and Crisis Receiving and Stabilization Services. Participants gain practical insight into what a person contacting 988 may experience, strengthening confidence when recommending or referring individuals to the Lifeline during moments of crisis.

Track: Telecommunications

Workshop level: Beginner

Location: Gatlin A-3

Nick Christian placeholderNick Christian
Crisis Center Inc
time iconAugust 11, 2026 1:20 pm - 2:20 pm

ACTIONS SPEAK LOUDER THAN WORDS....and Power-Points!

Learn practical, interactive and engaging training techniques that you can take back and use within your local/regional CIT programs that will provide better skill building and understanding when helping people in crisis. Instead of trying to teach by presenting through Power-Points and lectures, the participants will learn by actively participating in this session with free (no cost) "hands on" exercises dealing from stigma reduction, de-escalation, drug use awareness, to listening skills.

Track: CIT Programming: Training

Workshop level: Intermediate

Location: Gatlin A-4

Thomas von Hemert placeholderThomas von Hemert
University of Virginia Police Department
time iconAugust 11, 2026 1:20 pm - 2:20 pm

Beyond Backup: Co-Response as a Rural CIT Best Practice

Rural and frontier communities face unique challenges when responding to behavioral health crises, including limited resources, large geographic coverage areas, workforce shortages, and delayed access to clinical care. Co-response models, pairing law enforcement with behavioral health clinicians, have emerged as a best practice, yet many rural jurisdictions struggle with implementation, sustainability, and community trust. This workshop presents a real-world case study from southern New Mexico, where a CIT clinician is embedded within a police department and responds side by side with CIT-trained officers to behavioral health calls. Presented jointly by an embedded clinician and a CIT officer who is also a U.S. Army veteran and community prevention advocate, this session highlights how shared service values, prevention-focused policing, and relationship-building enhance crisis response outcomes. Participants will gain practical insight into how co-response functions in rural settings, including call triage, role clarity, communication in the field, prevention-oriented engagement, and strategies for building long-term community trust. Emphasis is placed on approaches that are adaptable for rural and frontier communities nationwide, supporting CIT Programming and Crisis System Transformation.

Track: Rural

Workshop level: Intermediate

Location: Gatlin E-1

Veronica Torres placeholderVeronica Torres
Alamogordo Police Department
Sullivan placeholderDylan Sullivan
Alamogordo Police Department
time iconAugust 11, 2026 1:20 pm - 2:20 pm

Police Interactions with Autistic Persons

A course providing police and first responders with examples of real-world interactions between people with autism spectrum disorder (ASD) and Law Enforcement. Presented by parents of sons with ASD and 28-years of experience as a law enforcement officer. This course utilizes open-source information to drive audience involvement and feedback so the presenters can gauge the knowledge and expectations of police and those with ASD. The course provides the audience with examples of parents who have lived experience with ASD, how it impacts a home, loved ones, and those with ASD. While also marrying these experiences with the life of a law enforcement officer responding to and dealing with calls involving those with ASD and special needs without any specialized training. The audience is informed on the issues of sensory seeking and sensory sensitive behaviors for those with ASD and how these behaviors create scenarios where children, teens, and adults with ASD find themselves encountering law enforcement. The audience is introduced to “stimming behaviors” and is asked to address what stimming behaviors mimic to the untrained or unaware person and how these behaviors often result in interactions with law enforcement. A description of stimming behaviors is provided to give insight to why those with ASD do stim and how it aids in the regulation of their emotions. The audience is introduced to methods anyone can use to assist a person with ASD cope in stressful situations, which often assist the person to calm themselves, thereby de-escalating the situation. The audience is instructed on the types of encounters law enforcement are most likely to have with people with ASD. Utilizing life and professional experience, the audience is provided with methods on how to best approach, speak, and act while encountering those people with ASD. Finally, statistical data is provided to show the prevalence of ASD in the United States and how this data can be utilized to show how frequently those with ASD will have an encounter with law enforcement.

Track: Special Populations

Workshop level: Intermediate

Location: Gatlin E-2

Kenneth Murray placeholderKenneth Murray
West Virginia State Police
Mari Jo Murray placeholderMari Jo Murray
West Virginia State Police
time iconAugust 11, 2026 1:20 pm - 2:20 pm

QPR (Question, Persuade, Refer) Suicide Prevention

QPR Suicide prevention training is the gold standard for suicide prevention in the US. QPR stands for Question, Persuade, and Refer — the 3 simple steps anyone can learn to help save a life from suicide. Just as people trained in CPR and the Heimlich Maneuver help save thousands of lives each year, people trained in QPR learn how to recognize the warning signs of a suicide crisis and how to question, persuade, and refer someone to help. Each year thousands of Americans are saving the lives of a friend, colleague, sibling, or neighbor by applying QPR. Each participant will role-play as both a gatekeeper and as a person in crisis, and students will receive a certificate from the QPR Institute upon completion of the course.

Track: CIT Programming

Workshop level: Beginner

Location: Gatlin E-3

Carl Metzger placeholderCarl Metzger
NAMI Florida
time iconAugust 11, 2026 1:20 pm - 2:20 pm

From Inside to Reentry: How NAMI Programs Support Mental Health in Correctional Settings

People with mental health conditions, including Veterans, are significantly represented in correctional systems, yet access to recovery-focused support during incarceration—and continuity of care after release—remains limited. This workshop highlights how one NAMI Affiliate in Nevada is successfully delivering NAMI Support Groups within correctional facilities and continuing peer support for individuals as they return to their communities. Participants will learn how this evidence-based program is implemented in correctional settings, the partnerships required to collaborate with facility leadership, and how peer support can help individuals navigate reentry and sustain recovery. The session will also explore how these programs benefit the broader correctional environment by promoting understanding of mental health, reducing tension within facilities, and supporting correctional officers by improving communication, safety, and overall facility culture.

Track: Corrections

Workshop level: Intermediate

Location: Gatlin E-4

Mallory Kloucek placeholderMallory Kloucek
NAMI
time iconAugust 11, 2026 1:20 pm - 2:20 pm

Embracing Resilience: Building Emotional Intelligence in First Responders

First responders, including police officers, firefighters, dispatchers, EMTs, and paramedics, often face traumatic and high-pressure situations on the job. The emotional demands of these roles can take a significant toll on their mental health and well-being, increasing the risk of burnout, compassion fatigue, and post-traumatic stress disorder (PTSD). Emotional intelligence (EI) has been recognized as a critical factor in helping first responders navigate these challenges and perform at their best. It is vital to explore the importance of emotional intelligence in first responders to enhance officer approach, communication and de-escalation tactics and overall well-being. The workshop will utilize a blend of presentations, group discussions, activities, and self-assessment tools. Participants will engage in: Case Studies: Real-life scenarios highlighting the application of EI in emergency settings. Reflection Sessions: Time for personal reflection and peer feedback to enhance learning. Emotional intelligence is not merely a soft skill; it is a critical component in the toolkit of effective first responders. By reviewing Goleman’s Five Pillars, first responders can enhance their impact, improve communication, and foster a supportive environment amidst the challenges they face.

Track: Wellness

Workshop level: Intermediate

Location: St. Johns 28/29

Patrick Rasmussen placeholderPatrick Rasmussen
San Bernardino County Sheriff's Department
time iconAugust 11, 2026 1:20 pm - 2:20 pm

From the Battlefield to the Homefront Beat: Integrating Compassionate, Trauma-Informed Crisis Response with the Military-Connected Community

Law enforcement officers increasingly encounter veterans, service members, and military-connected families during behavioral health crises. These interactions may involve trauma exposure, moral injury, substance use, or suicidal ideation, and can be complicated by military culture, conditioning, and experiences that shape how individuals respond to authority, commands, and perceived threats. This session reflects the conference theme, “Where Crisis Meets Compassion,” by equipping officers with practical tools to respond to crises with both tactical awareness and person-centered care. Grounded in evidence-based, trauma-informed care principles and informed by the presenters’ lived experience within the military-connected community, this session will provide participants with practical, Crisis Intervention Team (CIT)-aligned strategies rooted in established best practices for recognizing and safely responding to crisis situations involving veterans and military families. The presenters will also draw from their personal perspectives, one shaped by military service and one by life as a military spouse, to illuminate how trauma and military culture influence behavior, communication, and reactions during high-stress encounters. This dual-perspective approach bridges operational insight with lived family experience, offering a uniquely combined lens on crisis encounters involving the military-connected community. Participants will explore key elements of military culture that impact police interactions, common trauma responses observed during calls for service, and trauma-informed de-escalation techniques tailored to this population. Using real-world case examples and scenario-based discussion, attendees will learn how small adjustments in communication, pacing, and officer presence can reduce perceived threat, enhance safety, and improve outcomes for both officers and individuals in crisis. The presentation will also highlight opportunities for diversion, warm hand-offs, and collaboration with veteran-specific resources, including COMPACT, Veteran Treatment Courts, VA law enforcement liaisons, and community-based veteran organizations. Emphasis will be placed on officer safety, compassion, and practical tools that can be immediately applied in the field.

Track: Veterens

Workshop level: Intermediate

Location: St. Johns 30/31

Tenika Wilson placeholderTenika Wilson
Maryland Department of Health Behavioral Health Administration
Hannah Rodriguez placeholderHannah Rodriguez
Maryland Department of Health Behavioral Health Administration
time iconAugust 11, 2026 1:20 pm - 2:20 pm

"You Good?" Two Words That Saved My Life!

After twelve deaths by suicide within the Hamilton (Ontario) Police Service, a 24-year police veteran and sergeant, Pete Wiesner, found himself approaching the same tragic path. Years of accumulated trauma, exposure to child deaths, the realities of policing, and the weight of internal bureaucracy and politics pushed him to a pivotal and deeply personal breaking point. In this powerful and deeply personal presentation, Pete shares the raw and honest story of how he reached the brink of suicide—and how his life was ultimately saved by two simple words from a supervisor who took the time to check in: “You good?” Pete takes audiences on an emotional journey beginning with his own early trauma as a survivor of sexual assault in his youth, through the realities of a policing career that exposed him to some of the most difficult and heartbreaking moments imaginable. He candidly discusses the cumulative impact of trauma, the stigma surrounding mental health in first responder culture, and the internal pressures that often prevent people from asking for help. Through storytelling that is both heartbreaking and inspiring, Pete creates a space for meaningful dialogue about mental health, vulnerability, and the power of human connection. His message resonates far beyond law enforcement. While rooted in the policing experience, the themes of trauma, resilience, and recovery speak directly to all first responders, mental health professionals, social service providers, and anyone working in high-stress public safety roles. This interactive session challenges participants to reflect on the small but powerful actions that can change—or save—a life. Pete demonstrates how genuine connection, peer support, and simply taking the time to ask someone how they are doing can break through stigma and create pathways toward healing. Participants will leave with a renewed understanding of the importance of psychological safety within organizations, the impact of compassion in leadership, and the life-saving potential of a simple check-in. Sometimes the most powerful intervention begins with just two words. You good?

Track: Lived Experience

Workshop level: Beginner

Location: Conway

Pete Wiesner placeholderPete Wiesner
EVS Solutions
time iconAugust 11, 2026 1:20 pm - 2:20 pm

CRISIS: Crisis Responder Intervention Skills and Instructional Standards

The CRISIS curriculum is an evidence-informed training program for licensed and unlicensed civilian crisis response staff. In the absence of established standards for crisis responder orientation and training, the curriculum provides a comprehensive, inclusive foundation for trauma-informed, recovery-oriented crisis response, while recognizing that additional training and real-world experience are essential for ongoing skill development. This session will examine the curriculum as a technical assistance (TA) resource, highlighting its core components and promising practices across areas such as crisis response skills, engaging vulnerable populations, equity, personal safety, legal and ethical considerations, organizational and system-level factors, staff retention and burnout prevention, triage and de-escalation, risk assessment, safety planning, and collaborative problem-solving. Emphasizing experiential learning, scenario-based exercises, and practical skill-building, the curriculum demonstrates methods for supporting consistency, fidelity, and readiness among responders in diverse settings. Participants will gain insight into how TA-delivered training contributes to workforce development, operational readiness, and community safety, and how it can serve as a foundational step toward integrating these practices into frontline crisis response operations.

Track: CIT Programming

Workshop level: Intermediate

Location: Sandlake

Kristin Sauerbier placeholderKristin Sauerbier
Policy Research Associates
Chanson Noether placeholderChanson Noether
Policy Research Associates
time iconAugust 11, 2026 2:40 pm - 3:40 pm

An Innovative Approach to Crisis Intervention Team Programs: Co-Response, Threat Management, and Technology-Driven Tools

This workshop will highlight how the Miami-Dade Sheriff’s Office (MDSO) Crisis Intervention Team (CIT) program developed an innovative mental health response continuum that integrates co-response, threat assessment/management, and data-informed decision-making. MDSO’s efforts initially began with CIT training in the early 2000s, laying the foundation for a more informed and compassionate law enforcement response to individuals experiencing mental health crises. The agency expanded this work by developing a team of CIT liaisons who helped coordinate responses and build strong partnerships with mental health providers, advocacy organizations, and law enforcement partners throughout Miami-Dade County. These collaborative efforts helped shape MDSO’s culture, strengthen community engagement, and influence the direction of its mental health response system into what it is today. We will trace the expansion of MDSO’s program to include the Threat Management Unit (TMU), developed in 2018 following the tragedy at Marjory Stoneman Douglas Senior High School, and the Crisis Response Unit (CRU), which was launched in 2023. Supported by a multidisciplinary team of deputies, clinicians, a care coordination specialist, and firefighter/paramedics, the CRU was developed to de-escalate, assess, and divert individuals in crisis to behavioral health services in a safe, humane, and compassionate manner. We will discuss how CRU and TMU complement one another, with CRU focusing on crisis de-escalation, diversion, and follow-up for individuals experiencing mental health crises, while TMU focuses on threat assessment, threat management, and linkage to care for individuals whose behavior may indicate risk of targeted violence. The workshop will also focus on how MDSO’s program utilizes data to inform decision-making and facilitate the exchange of information through CIT collaboration meetings which include key community stakeholders. We will discuss the eBaker Act system for the creation and transmission of electronic Florida Mental Health Act forms directly to receiving facilities and how data from this system is used to demonstrate community benefit and strengthen CIT programs. Benefits include helping agencies identify reduced detainments under the Florida Mental Health Act, improving transports to the most appropriate receiving facility, and recognizing the increased use of mobile response teams and clinician-initiated involuntary examinations in lieu of law enforcement detention.

Track: CIT Programming

Workshop level: Intermediate

Location: Gatlin A-1

Guy Farina placeholderHeather Winter
Miami-Dade Sheriff's Office
Kelly Cleveland placeholderMatthew Mowry
Miami-Dade Sheriff's Office
time iconAugust 11, 2026 2:40 pm - 3:40 pm

Starting the Conversation: Connecting Veterans, PTSD, and Your Officers on a Path of Wellness

Oftentimes, topics in your CIT program may feel more like a lecture and have endless PowerPoints; however, utilizing individuals, who not only are subject matter experts, but have shared life experience both adds credibility and substance to these specific topic areas. One such area is returning veterans. In our CIT program, we not only highlight post-traumatic stress disorder (PTSD), but we bridge the connection to officers by highlighting the importance of their own wellness. While deployment and home life may seem veteran specific, officers experience similar patterns. This allows us to drive home the importance of officer interaction with combat veterans, deescalation skills for working with veterans, and how to build rapport through these shared similarities. Our officers gain knowledge beyond just utilization of skills on the street, but also using these skills for their own personal lives. We break down some of the barriers to seeking out potential treatment options while highlighting the importance of officer wellness and self-care. Additionally, by having an active-duty officer share his own story in the military, on the job, and on his own wellness journey, this has opened up conversations during and after the presentation as well as provided for one of the most well-received sections in our CIT program.

Track: Veterens

Workshop level: Intermediate

Location: Gatlin A-2

Nicholas Greco placeholderNicholas Greco
NAMI Kenosha
Luke Hofmann placeholderLuke Hofmann
NAMI Kenosha
time iconAugust 11, 2026 2:40 pm - 3:40 pm

Advanced CIT: Embedding Mindfulness for Resilient Crisis Response

Law enforcement and mental health agencies are seeking evidence-informed strategies to address cumulative stress, burnout, and operational performance while supporting responder well-being and maintaining public trust. This workshop presents a real-world case study of a departmentwide mindfulness program developed and implemented within the Prince William County Police Department (PWCPD). Designed for both sworn officers and professional staff, including co-responders and clinical partners. The program demonstrates how mindfulness can enhance resilience, decision-making, and crisis response. Attendees will learn how mindfulness was operationalized from concept to culture, moving beyond one-time wellness classes to a scalable, sustainable program embedded into agency infrastructure. The session covers grant acquisition, instructor training, curriculum design, implementation strategies, and lessons learned from rolling out mindfulness training across a multidisciplinary workforce. Key program components include a departmentwide readiness survey to assess interest and barriers, development of internal mindfulness instructors to ensure credibility, the creation of “Reset Rooms” to reinforce skills between high-intensity calls, and distribution of sensory-based self-care kits to support skill transfer and cumulative stress reduction. Each component demonstrates how agencies can embed wellness as operational readiness infrastructure, benefiting both officer safety and community outcomes. This session is ideal for law enforcement leaders, CIT coordinators, wellness and peer support personnel, trainers, and mental health professionals. Participants will leave with practical tools and a replicable framework to implement mindfulness-based regulation skills in their own agencies, enhancing responder resilience, trauma-informed engagement, and collaborative crisis response.

Track: Wellness

Workshop level: Intermediate

Location: Gatlin A-3

Whitney Lanier placeholderWhitney Lanier
Prince William County Police Department
time iconAugust 11, 2026 2:40 pm - 3:40 pm

From Charges to Care: How Shelby County is Reengineering Mental Health Response Through Courts and CIT

Shelby County, Alabama is implementing an integrated mental health system designed to divert individuals experiencing mental health crises away from emergency departments and the criminal justice system and into appropriate treatment. This workshop highlights how intentional collaboration between law enforcement, probate and municipal courts, behavioral health providers, emergency management, and newly defined roles (such as the Mental Health Officer and Community Mental Health Liaison) has transformed crisis response across the county. Presenters will examine how cross-system communication, judicial discretion, and coordinated diversion strategies interrupt the cycle of repeated incarceration and emergency department utilization. The session will also explore how recent legislative changes to Alabama’s commitment code and criminal procedure laws have expanded opportunities to identify individuals with mental illness within the justice system and redirect them toward treatment rather than continued criminalization. Attendees will leave with practical strategies for building sustainable partnerships, leveraging policy reform, and operationalizing diversion pathways that prioritize treatment, accountability, and public safety. This workshop offers a replicable framework for jurisdictions seeking to decriminalize mental illness while strengthening crisis response systems.

Track: CIT Programming

Workshop level: Intermediate

Location: Gatlin A-4

Zach Andrews placeholderZach Andrews
Shelby County
Allison Boyd placeholderAllison Boyd
Shelby County
Hub Harvey placeholderHub Harvey
Shelby County
time iconAugust 11, 2026 2:40 pm - 3:40 pm

Autism Spectrum Disorder and Crisis Response for Law Enforcement

This workshop provides law enforcement officers with an overview of Autism Spectrum Disorder (ASD) and practical strategies for safely interacting with individuals on the spectrum, particularly during crisis situations. Officers frequently encounter individuals with ASD during high-stress events where communication barriers, sensory overload, or emotional distress may contribute to behaviors that can be misunderstood as noncompliance or suspicious activity. Participants will receive foundational information about ASD, including common characteristics such as communication challenges, sensory sensitivities, repetitive behaviors, and difficulty interpreting social cues. The workshop emphasizes recognizing signs that an individual with ASD may be experiencing a crisis, including heightened anxiety, withdrawal, aggression, self-stimulatory behaviors, or difficulty responding to verbal commands. Officers will learn how environmental stressors, such as loud noises, flashing lights, or physical contact, can intensify crisis responses. The training focuses on practical communication and de-escalation techniques officers can apply in the field. Strategies include using clear and simple language, allowing additional time for processing and responses, reducing sensory stimulation when possible, and maintaining a calm, non-threatening presence. By the end of the session, participants will have increased awareness and practical tools to support effective, respectful, and informed responses when interacting with individuals with Autism Spectrum Disorder, particularly during crisis encounters, improving safety for both officers and community members.

Track: Special Populations

Workshop level: Beginner

Location: Gatlin E-1

Cory Sutton placeholderCory Sutton
Oklahoma Department of Mental Health and Substance Abuse Services
time iconAugust 11, 2026 2:40 pm - 3:40

When the Complaint Processes for Law Enforcement and the Department of Health Collide on a Crisis Negotiation Call

How can one governing body say it was a "job well done" while another one says "your actions are being investigated and your credential is at risk"- all for the same call for service?  As co-response becomes more prevalent in community-oriented policing so are and will the intersections of governing bodies responsible for the employment and credentialing of MHPs and LE.  This presentation will discuss this call for service and how law enforcement and behavioral health agencies can mitigate risk when it comes to co-response collaborations and liability.  We will highlight some of the processes that are common in law enforcement for complaint investigation and those that are common with the Department of Health (or licensing entity) and how they differ.  We will highlight how supervisors and frontline staff can respond, support, and design systems that coordinate and inform both industries more readily.  Further, we will explore the importance of roles and duties and the concept that wanting to "help" should never precede scope of practice or roles and duties of those involved. This is an ideal presentation for those administrating a co-response unit, LE agencies that have MHPs assisting with their Crisis/Hostage Negotiation Teams, and frontline staff who interact with individuals that have clear intersections with law enforcement and behavioral health crises in their calls for service.

Track: CIT Programming

Workshop level: Intermediate

Location: Gatlin E-2

Johnny Limbaugh placeholderJamie Ford
Redmond Police Department
Johnny Limbaugh placeholderSusie Kroll
King County Sheriff's Office
time iconAugust 11, 2026 2:40 pm - 3:40 pm

Recognizing the Need for Change: Rebuilding Through Growth and Accountability

This workshop focuses on the intentional rebuilding of a Crisis Intervention Team Program through reflection, collaboration, and alignment with national best practices. Participants will examine the evolution of a local CIT program originally established through the Stepping Up Initiative and identify how the loss of structure, leadership continuity, and adherence to CIT International standards contributed to diminished program stability and effectiveness. By openly recognizing these challenges, the workshop frames change not as failure, but as an opportunity for sustainable growth. Attendees will explore key lessons learned from the program’s early implementation, including the risks of single-person dependency, the absence of a formal steering committee, and the impact of inconsistent policies and procedures. Emphasis is placed on the importance of shared accountability, transparent governance, and fidelity to CIT International’s Ten Core Elements as the foundation of a credible and effective program. The workshop will guide participants through the rebuilding process, highlighting the value of partnering with CIT International for technical assistance, strategic planning, and SWOT analysis. Participants will learn how balanced leadership models; particularly co-chair structures representing law enforcement and behavioral health; strengthen cross-system ownership and trust. Regional collaboration and mentorship from accredited and high-performing CIT programs will be discussed as critical strategies for standardization, quality improvement, and sustainability. A central component of the workshop addresses data collection and information sharing as tools for accountability and continuous improvement. Participants will review practical, cost-effective methods for tracking outcomes and facilitating collaborative meetings that support early intervention, reduce repeat law enforcement encounters, and strengthen connections to community-based crisis services. By the conclusion of the workshop, participants will have a clear understanding of how to rebuild or strengthen a CIT program through structured leadership, policy development, regional partnership, and data-informed decision-making; ensuring the program remains resilient, credible, and responsive to the needs of the community it serves.

Track: CIT Programming

Workshop level: Intermediate

Location: Gatlin E-3

Devon Chianos placeholderDevon Chianos
Dauphin County District Attorney's Office, Deputy Chief Co-Responder
Devon Chianos placeholderMichele Saunders
CIT International
time iconAugust 11, 2026 2:40 pm - 3:40 pm

The 3 C’s: Co-Response, Compassion, and Collaboration...Co-Response’s Interventions to Deter Suicide by Cop

Imagine one of your most difficult individuals that you get numerous calls on who is chronically suicidal to include suicide by cop. How do you continue to respond without giving in to frustration and compassion fatigue? We will look at our Co-Response Unit’s interactions with one individual who has experienced suicidality, co-occurring disorders, as well as physical illness. This individual had bought a gun with the intent on suicide by cop; however due to his interactions with Co-Response, he voluntarily gave up his weapon. Co-Response’s continued interactions with this individual have deterred him from ending his life as well as attempting to put officers in danger. This presentation will review specific strategies that were initiated from our Co-Response Team to provide a tailored response which was generalized to other CIT officers, patrol units, and mental health providers.

Track: Co-Response

Workshop level: Intermediate

Location: Gatlin E-4

Seth Blaine placeholderSeth Blaine
Knoxville Police Department
Elaine Blanton placeholderElaine Blanton
Mcnabb Center
time iconAugust 11, 2026 2:40 pm - 3:40 pm

Drug-Induced/Substance-Induced Psychosis - (Mental Illness)

A view of drug-induced/substance-induced psychosis (mental illness) that is sweeping our nation, and how we can help to combat the issue.

Track: Special Populations

Workshop level: Beginner

Location: St. Johns 28/29

Nigel Payne placeholderNigel Payne
Memphis Police Department
Otis Fox placeholderOtis Fox
Memphis Police Department
Marcarles Walker placeholderMarcarles Walker
Memphis Police Department
time iconAugust 11, 2026 2:40 pm - 3:40 pm

Behind the Walls - CIT’s Role in Corrections and Officer Wellness

Take a look at CIT Behind the Walls of the Prince William–Manassas Regional Adult Detention Center. This session explores the vital collaboration between Jail Officers and Mental Health Staff, highlighting how far we’ve come—from early initiatives to current innovations. Learn about specialized housing units, inmate support programs, and the newly formed Correctional Officer Wellness Team. Participants will gain insight into the evolution of CIT within the detention environment and the ongoing efforts to improve outcomes for both inmates and staff.

Track: Corrections

Workshop level: Intermediate

Location: St. Johns 30/31

Amanda Rourke placeholderAmanda Rourke
Prince William Manassas Adult Detention Center
Eleni Liagouris placeholderEleni Liagouris
Prince William Manassas Adult Detention Center
time iconAugust 11, 2026 2:40 pm - 3:40 pm

Supercharging CIT Training with Body-Worn Camera Footage

Body worn camera (BWC) footage is one of the most powerful—and underused—tools in Crisis Intervention Team Training. Nothing captures the intensity, split second decision making, and emotional complexity of a real crisis encounter like actual field video. When built into a CIT curriculum, BWC footage brings scenarios to life and sharpens de escalation skills by helping officers see what “effective” looks like in the real world. But the power isn’t just in the footage—it’s in how you use it. Without intentional structure, BWC clips can easily slip into unproductive criticism or sidetrack discussion. With thoughtful placement and facilitation, however, they become catalysts for meaningful reflection, communication, and learning. In this interactive session, Bucks CIT (Bucks County, PA) will share practical strategies for selecting impactful clips, deciding where they best fit within a 40 hour or advanced CIT curriculum, and facilitating conversations that build confidence—not defensiveness. Attendees will view sample videos used in training and learn techniques for guiding officers to identify strengths, analyze decision points, and explore alternative approaches. Whether you’re building a CIT program from the ground up or looking to elevate an established one, you’ll leave with immediately usable tools to make your training more engaging, realistic, and transformative.

Track: CIT Programming: Training

Workshop level: Intermediate

Location: Conway

Nicole Wolf placeholderNicole Wolf
Lenape Valley Foundation/Bucks CIT
Dovidio placeholderDominic Dovidio
Northampton Township Police Department
time iconAugust 11, 2026 2:40 pm - 3:40 pm

Professionalizing CIT: The Past, Present, & Future of Creating a Fully Funded State-wide CIT Organization

This presentation explores how the Virginia CIT Coalition became a fully funded non-profit dedicated to professionalizing, expanding, and maintaining standards of CIT across 38 programs in the state. Through a dedicated board of directors, a coalition of coordinators, and two staff members, VACIT has created a standardized CIT curriculum, provided grants to local programs, created a data tracking system, hosted advanced consultant-led trainings, among many other projects. VACIT is also exploring developing a CIT accreditation program. This presentation is helpful for states and organizations seeking a similar path to professionalization in their states and will involve audience interaction to help foster ideas and discussions across state lines.

Track: CIT Programming

Workshop level: Intermediate

Location: Sandlake

Meghan Mohon placeholderMeghan Mohon
The Virginia CIT Coalition
Jimmy Chapman placeholderJimmy Chapman
The Virginia CIT Coalition
time iconAugust 11, 2026 4:00 pm - 5:00 pm

Closing the Revolving Door: Peers & Post-Crisis Responses

CIT Programs have transformed how law enforcement addresses individuals experiencing behavioral-health crises. Unfortunately, even in communities with robust crisis systems, many still struggle to connect people to meaningful ongoing care that addresses underlying needs. To close this gap, law-enforcement agencies in our region have partnered with community behavioral-health providers to implement Post-Crisis Transition Navigation Services, shifting CIT from an incident-based response model to a continuity-of-care policing partnership. Through the use of closed-loop referral technology, CIT officers can directly refer individuals they encounter to Certified Peer Navigators—professionals with lived experience who engage individuals during the critical post-crisis period. Rather than providing a resource sheet, Peer Navigators function as “tour guides,” walking alongside individuals as they navigate treatment systems, benefits, appointments, and recovery supports. Navigators provide follow-up outreach, warm handoffs, and sustained engagement during the days and weeks after a crisis encounter. This approach has shown strong early outcomes, including a preliminary 72% reduction in calls for service pre- versus post-referral, reducing repeat law-enforcement contacts and helping break the cycle of crisis and system re-entry. Building on this work, the partnership has incorporated an evidence-based suicide prevention strategy using telephonic Caring Contacts. CIT officers refer individuals with prior suicide ideation for non-intrusive check-in calls following the police encounter. These contacts communicate care, concern, and continued human connection—an approach shown in suicide prevention research to reduce risk even when no additional services are initiated. When individuals express interest in further support, the Caring Contact can transition into more active navigation and linkage to services. This approach allows law enforcement to extend care beyond the incident without requiring enforcement, clinical assessment, or immediate service engagement. This model reflects the true intent of CIT as a collaborative framework—not simply a training program—by strengthening the CIT triad of law enforcement, mental-health services, and consumers through peer-led post-crisis care. The result is a scalable, humane approach that reduces law-enforcement burden while improving continuity, engagement, and long-term recovery outcomes.

Track: Co-Response

Workshop level: Advanced

Location: Gatlin A-1

Nick Margiotta placeholderNick Margiotta
Crisis System Solutions
Ferraro placeholderRob Ferraro
Tempe Police Department
Sabrina Taylor placeholderSabrina Taylor
Phoenix Police Department
time iconAugust 11, 2026 4:00 pm - 5:00 pm

Mental Health Court: Diverting Crisis from Incarceration

In this program overview workshop from the trauma experts at Directions for Living, “Mental Health Court: Diverting Crisis from Incarceration” explores the powerful impact of the Mental Health Court model — a compassionate, evidence-based approach that recognizes not everyone in jail is a criminal. Many individuals who come into contact with the justice system are experiencing untreated mental health crises, and traditional incarceration only deepens that cycle. Through Mental Health Court training, participants will learn how this specialized program diverts individuals from jail and into the treatment and support they truly need. By connecting justice with care, Mental Health Court reduces recidivism, eases the burden on correctional facilities, and helps restore lives, families, and communities.

Track: CIT Programming

Workshop level: Intermediate

Location: Gatlin A-2

Joseph Blanchette placeholderJoseph Blanchette
Directions for Living
Mara Macchia placeholderMara Macchia
Directions for Living
time iconAugust 11, 2026 4:00 pm - 5:00 pm

Interrupting the Crisis Cycle: Replacing a Single-Event Response with Post-Crisis Care Coordination

Join us for an in-depth presentation on how Miami-Dade County is redefining crisis response through an enhanced Mobile Response Team (MRT) model. While Crisis Intervention Team (CIT) programs have significantly improved how communities respond to behavioral health emergencies by emphasizing de-escalation, safety, and compassion, traditional crisis models often resolve only the immediate event. Too frequently, the system follows a predictable cycle: Call → Respond → Transport → Release → Repeat. The result is a revolving door of 911 calls, emergency department utilization, law enforcement contact, and involuntary commitments that strain public systems and leave individuals without sustained stabilization. In Miami-Dade County, The Village South redesigned its MRT program to address this critical failure point. Rather than functioning as a single-incident intervention, the model integrates structured post-crisis care coordination. The redesigned approach shifts the trajectory to: Call → Respond → Stabilize → Connect → Prevent → Reduce Future Calls. This operational restructuring defines clear ownership of the crisis beyond the scene, embedding follow-up into the response itself. This session will explore the coordinated co-responder model, where licensed clinicians partner with law enforcement to deliver rapid, on-site stabilization, followed by intentional continuity of care. After stabilization, MRT assumes responsibility for initiating follow-up services, including warm handoffs to outpatient treatment, medication-assisted treatment (MAT), housing supports, and peer services. By prioritizing connection and prevention, the model interrupts recurring crisis patterns rather than reacting to them. Presenters will share outcome data from the most recent fiscal year (to be updated in the final presentation), demonstrating measurable system impact. Results include a Baker Act rate significantly lower than historical and comparable averages, reductions in repeat crisis calls within 90 days, decreased unnecessary hospital admissions, increased appropriate ambulance diversion, and improved connection rates to ongoing behavioral health services. These outcomes highlight both clinical effectiveness and a clear return on investment for public safety, emergency departments, and behavioral health systems. Attendees will leave with a replicable framework for shifting from reactive crisis management to proactive crisis interruption within their own jurisdictions.

Track: CIT Programming

Workshop level: Intermediate

Location: Gatlin A-3

Sara Hnilica placeholderSara Hnilica
WestCare
Jasmine Quander-Smith placeholderJasmine Quander-Smith
WestCare
time iconAugust 11, 2026 4:00 pm - 5:00 pm

The 72-Hour Window: Managing Grief-Driven Crisis in Corrections

When an incarcerated individual receives notification of a family member’s death, a crisis event begins. Unlike community-based crises, there is rarely a structured CIT-informed response inside correctional facilities. The result is a predictable destabilization period marked by acute grief, emotional dysregulation, institutional misconduct, self-harm risk, and operational strain on staff. This workshop introduces the “72-Hour Window” framework, identifying the first three days following a death notification as a high-risk crisis period requiring structured intervention. Participants will examine how grief-driven behavioral escalation differs from traditional misconduct and why this distinction matters for safety, de-escalation, and institutional stability. Using anonymized case patterns and cross-disciplinary research, attendees will analyze the behavioral, neurobiological, and operational impacts of unaddressed bereavement in jail and prison settings. The session will provide practical tools to integrate grief response into existing CIT and crisis systems without compromising security. Participants will work through a structured protocol template that includes:
• Death notification procedures
• Immediate stabilization practices
• Short-term housing and supervision considerations
• Family contact pathways
• Virtual funeral participation as a crisis de-escalation strategy
• Staff training elements for grief-informed operational readiness Through facilitated discussion and scenario-based application, attendees will identify how to adapt these components within their local correctional or co-response framework. This session reframes incarceration grief not as an administrative event, but as a predictable crisis type that can be addressed using CIT-informed principles. By the end of the workshop, participants will leave with a replicable model to strengthen crisis response, reduce secondary escalation, and support both institutional safety and human dignity.

Track: Corrections

Workshop level: Intermediate

Location: Gatlin A-3

Rolando Nooks placeholderRolando Nooks
Compassionate Reprieve
time iconAugust 11, 2026 4:00 pm - 5:00 pm

The Mental Health of the Helper: Preventing Suicide in First Responders Before Crisis

First responders face significantly elevated rates of suicide and psychological distress across their careers, yet prevention efforts often focus on crisis response after risk has already escalated. This interactive workshop presents a proactive approach to suicide prevention that equips participants to recognize risk earlier, engage peers more effectively, and strengthen protective factors before individuals reach a breaking point. Grounded in occupational stress research, neurobiology, and Crisis Intervention Team practice, the session examines how cumulative trauma exposure, identity fusion with role, moral injury, and sleep disruption, increase suicide vulnerability in law enforcement, corrections, dispatch, and emergency services personnel. Participants will learn how these factors appear behaviorally in day-to-day work environments and how early indicators often emerge long before crisis presentation. The workshop will introduce practical self-regulation and stress-modulation skills that individuals can apply during periods of psychological strain to reduce acute risk and support functioning. A central experiential component of the session is the “I Will Stand” activity, a powerful, anonymous reflection exercise that allows participants to consider personal and cultural barriers to speaking up, seeking help, and supporting colleagues. This facilitated activity promotes insight, empathy, and commitment to proactive intervention within public safety environments. Participants will leave with concrete, field-relevant tools to recognize early suicide risk, initiate supportive peer engagement, and strengthen protective practices within their agencies and CIT programs. The session emphasizes practical application and audience interaction to translate prevention knowledge into actions that can be implemented immediately in real-world settings.

Track: Wellness

Workshop level: Intermediate

Location: Gatlin E-1

Joe Smarro placeholderJoe Smarro
SolutionPoint+
time iconAugust 11, 2026 4:00 pm - 5:00

The Forgotten Resource: Engaging Families During Law Enforcement Crisis Response

The presenters will discuss their personal experiences with law enforcement during crisis calls, sharing perspectives both as family members and as a peer. They will compare responses from CIT-trained officers to those without such training. Attendees will gain insight into how involving them in crisis situations can help ensure safer and more positive outcomes for individuals in crisis. As often overlooked resources, the presenters provide valuable mental health information—including diagnoses, medications, cultural considerations, language, triggers, and proven effective strategies for handling these interactions.

Track: Youth/Families

Workshop level: Beginner

Location: Gatlin E-2

Dawn Handley placeholderDawn Handley
NAMI Pinellas
Johnny Limbaugh placeholderJohnny Limbaugh
NAMI Pinellas
time iconAugust 11, 2026 4:00 pm - 5:00 pm

From Living a Life of Hopelessness & Homelessness, to Living a Life of Transformation, Recovery, & Purpose.

Bo Hall's journey is a powerful testament to resilience, recovery and the life-changing impact of compassion and support. Born in Puerto Rico and raised in Miami Beach, Florida. Bo's early life was marked by profound adversity, including trauma, homelessness, addiction, mental health struggles, involvement with the juvenile justice system and moments of deep hopelessness. At one point, Bo had given up on himself and his future. But in 2001, a turning point came when he entered the Miami Rescue Mission, where he found the support, stability and recovery services that helped transform his life. After spending three years rebuilding, Bo returned to school and graduated from Miami-Dade College, as an EMT-Paramedic. On the very day he graduated, Bo was offered a role with the newly formed City of Miami Beach Homeless Outreach Department, as one of its first Outreach Workers. Since then, he has helped thousands of individuals move from homelessness towards hope, serving on the very same streets where he once struggled to survive. Today, Bo serves as the Homeless Liaison Specialist with the Miami Beach Police Department's Homeless Resource Unit, working alongside law enforcement and community partners to support individuals experiencing homelessness, behavorial health challenges, and substance abuse disorders. This workshop offers more than an inspiring personal story. Participants will gain practical insight into trauma-informed outreach, cross-system collaboration, crisis response and the power of lived experience in building trust and connection. Attendees will leave with actionable strategies for engaging vulnerable populations, strengthening partnerships, and leading with empathy, hope and purpose.

Track: Lived Experience

Workshop level: Intermediate

Location: Gatlin E-3

Borinquen "Bo" Hall placeholderBorinquen "Bo" Hall
Miami Beach Police Department
time iconAugust 11, 2026 4:00 pm - 5:00 pm

Building the Path to Partnership: Transforming I/DD Crisis Response Through Community Dialogue

Building the Path to Partnerships: Transforming I/DD Crisis Response Through Community Dialogue is an interactive community engagement model designed to strengthen trust and collaboration between young adults with intellectual and developmental disabilities (I/DD), family advocates, law enforcement, behavioral health providers, and Crisis Intervention Team (CIT) members. In partnership with State Council on Developmental Disabilities (SCDD), Kern County Behavioral Health and Bakersfield Police Department held community events to actively engage the community and deepen cross-system understanding of roles and responsibilities. These quarterly sessions created consistent opportunities for dialogue between behavioral health professionals, first responders, self-advocates, and families. By bringing stakeholders together on a regular basis, SCDD and Kern County Behavioral Health strengthened coordination, clarified crisis response pathways, and built shared accountability for improving outcomes for individuals with I/DD. This panel explores how communities can move beyond traditional classroom-based CIT training by engaging the I/DD community before a crisis occurs. Through structured dialogue, storytelling, guided roundtables, and proactive safety planning tools, the model empowers self-advocates while increasing first responder understanding and confidence.

Track: Special Populations

Workshop level: Intermediate

Location: Gatlin E-4

Yolanda Cruz placeholderYolanda Cruz
CIT International
time iconAugust 11, 2026 4:00 pm - 5:00 pm

Crisis Response Behind the Redwood Curtain

Crises occur in every community, including small, rural cities surrounded by redwood forests on the far Northwest corner of California. The City of Eureka provides a compelling example of how rural jurisdictions can build effective crisis response systems despite limited resources, geographic isolation, and complex service gaps. This presentation examines the development, evolution, and practical implementation of a rural crisis response program designed to meet the unique needs of such a rural community. Rural crisis response presents distinct challenges compared to urban systems: fewer behavioral health providers, limited inpatient capacity, and fewer options for diverting to lower levels of care. Within this context, Eureka’s model developed out of gradual cultural change between law enforcement and behavioral health partners. Over time, Eureka moved beyond traditional siloed approaches toward a shared philosophy that prioritizes safety, diversion from the emergency department, and rapid behavioral health engagement. A central feature of Eureka’s approach is a hybrid crisis response model in which the same clinicians and responders operate in both co-response and alternative response capacities. Staff may deploy alongside law enforcement during higher-risk calls requiring joint response, while also independently responding to behavioral health crises that do not require police presence. This flexible staffing structure maximizes limited personnel, improves response times, and allows the system to dynamically adjust to call acuity and availability, an approach particularly well-suited for rural regions where specialized teams are difficult to maintain.

Track: Rural

Workshop level: Intermediate

Location: St. Johns 28/29

Commander Leonard La France placeholderCommander Leonard La France
Eureka Police Department
Jacob Rosen placeholderJacob Rosen
City of Eureka - Crisis Alternative Response of Eureka
time iconAugust 11, 2026 4:00 pm - 5:00 pm

From Response to Relationship: Building Co-Response Partnerships That Strengthen Community Trust

This interactive workshop examines how structured co-response partnerships between law enforcement and behavioral health providers create transformative outcomes for public safety, community trust, and service effectiveness. Using authentic body-worn camera footage from real crisis interventions, participants will analyze successful de-escalation strategies, role integration, communication dynamics, and post-crisis engagement protocols. The session moves beyond theory to showcase operational best practices, addressing the critical challenge of bridging traditional law enforcement approaches with trauma-informed behavioral health responses. Participants will examine police runs demonstrating how co-response teams reduce unnecessary arrests, divert individuals from criminal justice involvement, connect vulnerable populations to services, and simultaneously improve officer and provider safety. This workshop reflects practices that advance both public safety outcomes and community well-being.

Track: Co-Response

Workshop level: Intermediate

Location: St. Johns 30/31

Andrea Smith placeholderAndrea Smith
Detroit Wayne Integrated Health Network
James White placeholderJames White
Detroit Wayne Integrated Health Network
Derrick Griffin placeholderDerrick Griffin
Detroit Police Department
time iconAugust 11, 2026 4:00 pm - 5:00 pm

Training the Best: Making the Most Out of Every Role Play Exercise

This workshop offers insight into and practical considerations for the process of choosing the right instructors, the right role-playa and player, and the right combination of students to guarantee the best possible training outcomes. Our process excels because we take the time to get to know our instructors and actively mine their backgrounds and special skill sets. This serves our program by creating a curated experience when it comes to assigning students during the role-play portion of our 40-hour training. Toward that goal, we recognize the value of interacting with and getting to know our student cohorts during breaks, the relationships built while having conversations with their leadership and coworkers, and the work of matching and cross-matching personalities in building a framework from which to structure roleplays that will be best suited to challenge and test those students’ skills and abilities. We have further enhanced the process by choosing instructors with a personal or professional background related to the specific role-play topics, a heavy theatrical background, or extensive training in special populations to ensure that the role plays are realistic, engaging, and speak to the individual student. This engagement increases the chance for student success. Over the 15 years that our program has been in operation, we have heard from countless officers and first responders who have said that, too often, training is designed to make students fail. This is where we always want to be different. Success in training leads to retention and practical application once the students return to their jobs.

Track: CIT Programming: Training

Workshop level: Intermediate

Location: Conway

Larry Friedland placeholderLarry Friedland
Valley Community Services Board
Kelly Walker placeholderKelly Walker
Waynesboro Police Department
time iconAugust 11, 2026 4:00 pm - 5:00 pm

What People in Crisis Actually Want—And How to Train For It

When someone is in crisis, what do they actually need from the person responding? Research consistently points to relational qualities—feeling heard, being treated with dignity, having someone remain calm and curious rather than rushing to assess and disposition. Yet crisis training across disciplines continues to emphasize checklists, risk tools, and protocols over the skills that matter most. This workshop challenges the prevailing paradigm in crisis training and offers a different approach. Crisis clinicians are often thrown into the field with minimal preparation for the relational demands of the work. Co-responder teams struggle to integrate when behavioral health and law enforcement approach crisis differently. CIT programs and crisis training alike emphasize protocols, risk assessment, and de-escalation—but often spend less time on the relational skills that research shows matter most. The result: responders across disciplines may know what to do, but haven't practiced how to connect. The problem isn't just workforce shortage—it's how we train. Grounded in research on what recipients of crisis services actually value, the CARES Model (Connect, Assess, Risk, Engage, Support) was developed to address this gap. But teaching connection requires more than lecture—it requires experiencing the difference. In this workshop, participants will: - Explore why traditional crisis training falls short of what people in crisis actually need - Examine how a connection-first approach changes crisis response across disciplines - Practice an experiential activity that demonstrates the difference between question-driven and listening-driven engagement - Discuss how this methodology applies to mobile crisis teams, co-responder programs, and CIT training This isn't a curriculum overview. Participants will leave having *felt* the paradigm shift—and with a practical activity they can adapt for their own training contexts. Whether you train crisis clinicians, coordinate co-responder programs, or develop CIT curriculum, this session offers a fundamentally different way to think about what crisis responders need to learn—and how to teach it. Developed through Wayne State University School of Social Work in partnership with Michigan DHHS, this methodology has certified over 300 crisis providers statewide, with participants consistently reporting it transforms how they approach crisis work.

Track: CIT Programming

Workshop level: Intermediate

Location: Sandlake

Amy Watson placeholderAmy Watson
Wayne State University School of Social Work
Taft placeholderMeghan Taft
Wayne State University School of Social Work
Melinda Holliday placeholderMelinda Holliday
Wayne State University School of Social Work
time iconAugust 12, 2026 8:00 am - 9:00 am
KEYNOTE ADDRESS

From Surviving to Serving: A Journey of Pain, Purpose and Impact

This keynote explores the transformative journey from lived experience in addiction and mental health challenges to purposeful service in the recovery field. Through a combination of personal narrative and professional insight, attendees will examine how peer support, community engagement, and systems-level collaboration can improve outcomes for individuals with substance use and co-occurring disorders. The session will also highlight practical strategies for reducing stigma, building trust with vulnerable populations, and leveraging lived experience as a tool for advocacy and sustainable recovery support.

Location: Grand Ballroom

Brandon Styles placeholderBrandon Styles
Sage Recovery
time iconAugust 12, 2026 9:30 am - 10:30 am

Because A Ride Can Change Everything

Reliable transportation reduces disparities; increases access to support services, medical care, training; and ultimately social integration. Studies show that lack of transportation even contributes to the medical comorbidity of people with behavioral health conditions. Yet, the transportation barrier is often overlooked by groups working to solve problems associated with mental health. Mental health crises response (both voluntary and involuntary commitment) has been managed by law enforcement, reinforcing stigmas and fueling the criminalization of mental illness. As a result, individuals with serious mental health conditions face disproportionately high rates of police encounters, arrests, and trauma. RIDECARE takes a different approach. Partnering with mental health agencies, tribal organizations, hospitals, and law enforcement, our service provides person-centered, culturally responsive secure transportation. We respond within hours to move clients from home, ERs, jails, shelters, or the streets into appropriate treatment centers. Transportation becomes part of the continuum of care, connecting the dots between crisis, stabilization, and long-term treatment. RIDECARE is not a stand-alone service – our work is interwoven with the entire crisis response system in the state. Taken one step further, we take clients to and from weekly therapy and sobriety care, and sometimes even their medical appointments. We deliver clients safety and with dignity, offering relief to the individual and their family members. While we interface with law enforcement at every level, our services allow officers to stay in their community. In this session, we will share how RIDECARE was successfully implemented in Oklahoma and explore how it can be replicated in other states, because a ride can change everything.

Track: CIT Programming

Workshop level: Intermediate

Location: Gatlin A-1

David Roberts placeholderDavid Roberts
Ride Care
time iconAugust 12, 2026 9:30 am - 10:30 am

From CIT to Mobile Crisis Outreach: A Natural Progression

In 2000, Akron and Summit County, Ohio became the second community to launch CIT after Memphis created the model in 1988. Since that time, the model has spread throughout Ohio and beyond. In 2022, our system began discussing the next phase: mobile crisis teams designed to decrease the number of calls handled by CIT officers by engaging a clinician earlier in urgent situations. In March 2024, we launched a three-person team consisting of a clinician, a CIT-trained officer, and a CIT-trained paramedic/firefighter. This co-response model integrates behavioral health, law enforcement, and emergency medical services into a single team, allowing for real-time clinical assessment, safety support, and medical evaluation in the field. The program has been more successful than the partners predicted. The team included Portage Path Behavioral Health, local law enforcement and fire partners, and the Summit County Alcohol, Drug Addiction, and Mental Health Services Board. During its first full year, SCOUT (Summit County Outreach Team) responded to 1,051 calls for service while operating only during day shift within the city of Akron. Since that time, the team has expanded to include an after-hours communication system, Saturday coverage, and most recently a second evening team operating three days per week based on call data. Since its inception, the team has collected data on every call and reviews that data every two weeks. Recently, all partners were trained on a new software program and database that will further enhance data capabilities, with the goal of expanding services in Akron and other parts of Summit County. Another software platform connected with the original system was implemented in 2026 and will allow for 911–988 interoperability, ensuring that individuals receive the most appropriate response, including rapid deployment of the SCOUT team whether they call 911 or 988. Our presentation will highlight key elements of CIT programming and crisis system transformation and share the perspectives of the four partner entities involved in this initiative.

Track: Co-Response

Workshop level: Advanced

Location: Gatlin A-2

Doug Smith placeholderDoug Smith
SC ADM Board/NEOMED
Danielle Evans placeholderBrianna Day
Portage Path Behavioral Health
James Donohue placeholderJames Donohue
City of Akron Police Department
time iconAugust 12, 2026 9:30 am - 10:30 am

Colleges in Crisis: Building Compassionate Mobile Response Teams in Higher Education

As mental health distress rises on college campuses, the need for a swift, expert-led crisis response has never been more critical. This session provides a practical blueprint for developing a high-functioning partnership between University Police and Mobile Crisis Teams (MCTs) that prioritizes both student well-being and first responder safety. Team members from two University programs (UCLA and UCSD Compassionate Response, “CORE”) will dive into the specific operational protocols—such as dispatch triggers, diversion procedures, and scene hand-offs—that ensure a seamless transition from law enforcement to clinical care. By examining real-world case studies and outcomes from these newly implemented initiatives, this multidisciplinary panel will demonstrate how this "Right Resource, Right Time" approach reduces the burden on officers while measurably improving student safety and community trust. With the pillars of compassion, collaboration, and community trust as core principles, presenters will demo a toolkit for best practices in fostering program implementation in their college or University settings. Participants will leave with practical building blocks for establishing clear procedures that match the current landscape of campus cultures, moving beyond traditional co-response techniques to more integrated and sustainable rapid response systems while ensuring students receive the specialized care they need.

Track: Youth/Families

Workshop level: Intermediate

Location: Gatlin A-3

Drea Letamendi placeholderDrea Letamendi
UCLA
Fabi Leon placeholderFabi Leon
UCLA
Eduardo Caldera placeholderEduardo Caldera
UCSD
time iconAugust 12, 2026 9:30 am - 10:30 am

From Escalation to Regulation: Practical Bottom-Up Strategies for Supporting People with Intellectual & Developmental Disabilities

People with Intellectual and Developmental Disabilities (I/DD) experience disproportionately high rates of trauma and other biopsychosocial stressors, increasing their vulnerability to emotional and behavioral crises. To respond effectively, it is essential to understand how stress affects the brain and the body’s ability to regulate emotions and behavior. This interactive session explores how stress and trauma impact brain functioning and why crises often present through externalized behaviors. Participants will learn how bottom-up regulation strategies—approaches that first calm the body and nervous system—can be used in the moment to support emotional regulation and de-escalate crises. While the session focuses on supporting people with I/DD, the regulation and de-escalation strategies presented are grounded in universal neuroscience principles and can be applied to support emotional regulation in people of all abilities and across a wide range of settings. Through practical scenarios and guided discussion, participants will identify and practice strategies that can be immediately applied during crisis response and intervention. Attendees will leave with concrete tools to help individuals regain regulation, reduce escalation, and promote safer, more effective support.

Track: Special Populations

Workshop level: Intermediate

Location: Gatlin A-4

Anne La Force placeholderAnne La Force
The National Center for START Services
Jill Hinton placeholderJill Hinton
The National Center for START Services
time iconAugust 12, 2026 9:30 am - 10:30 am

Working Together: Key Components to Co-response and Law Enforcement Collaboration

As more jurisdictions adopt co-response policies and practices, the need to establish core points of collaboration have become more apparent – especially in areas that already have a robust CIT program. Developed with stakeholders and experts, the ILETSB has created a special two-day program offers an in-depth exploration of co-response models, including the integration of law enforcement officers and behavioral health professionals on scene. It covers foundational concepts, operational guidelines, crisis assessment tools, scene strategies, case management practices, and legal/ethical considerations that shape a successful co-response team. This collaborative approach to co-response provides police officers and behavioral health professionals with a comprehensive understanding of the roles, responsibilities, and operational expectations as their functions become more integrated under modern co-response programs. With a dedicated collaborative training, participants gain practical skills in safety planning, crisis assessment, scene management, non-escalation and de-escalation strategies, mental-health law, privacy constraints, and effective interagency collaboration. Utilizing lectures and group activities, the training equips participants with the necessary tools to respond effectively and safely to individuals experiencing mental-health crises, substance-use issues, homelessness, psychosis, and other high-risk needs, while supporting lawful police operations and ethical clinical practice. At the conclusion of the course, attendees will have the knowledge and confidence to engage collaboratively in co-response models, support safe outcomes, and provide professional, coordinated after-care referrals.

Track: Co-Response

Workshop level: Intermmediate

Location: Gatlin E-1

speaker headshot

John Keigher
Illinois Law Enforcement Training & Standards Board

speaker headshot

Megan Cambron
University of Illinois Police Department

speaker headshot

Tony Rigano
ARC Training Collaborative

time iconAugust 12, 2026 9:30 am - 10:30 am

Warrior to Guardian: Understanding and Supporting Military Veterans in Law Enforcement

Veterans make up a substantial proportion of today’s law enforcement workforce, bringing discipline, resilience, adaptability, and mission-focused service to their agencies. Military service, when layered with the demands of modern policing, can also contribute to unique mental health risks, including cumulative trauma exposure, moral injury, identity strain, and persistent barriers to help-seeking that may affect wellness, decision-making, and career longevity. This interactive session is co-presented by a retired Army officer who transitioned into clinical social work alongside a Marine Corps veteran currently serving as an Investigator with the Oneida County Sheriff’s Office. Drawing on their shared behavioral health co-response experience, the presenters will examine how these factors influence veteran officers’ wellness, performance, and engagement. They will explore the strengths veteran officers bring to policing, the common challenges they face, and practical, trauma-informed strategies that agencies can implement to support wellness, retention, performance, and improved outcomes in crisis situations. Participants will leave with concrete tools to better supervise, support, and collaborate with veteran officers, including strategies to recognize cumulative trauma and moral injury, strengthen peer and leadership support, and enhance effectiveness in day-to-day policing.

Track: Veterens

Workshop level: Beginner

Location: Gatlin E-2

Michael Pracht placeholderMichael Pracht
Behavioral Health Consultant
Edward Constantine placeholderEdward Constantine
Oneida County Sheriff's Office
time iconAugust 12, 2026 9:30 am - 10:30 am

Peer Power: Integrating Raw Lived Experience to Enhance CIT Training

Early intervention and effective crisis response for individuals experiencing psychosis or other mental health conditions require both clinical understanding and a deep appreciation of lived experience. Recognizing the value of authentic perspectives, this workshop highlights an innovative CIT training model that pairs a licensed mental health clinician with a Peer Specialist who shares his lived experience through storytelling and original artwork symbolizing symptomatology and recovery journey. This collaborative approach, combined with the visual component, offers officers a dynamic, interactive, and humanized window into the internal experiences found across the mental health continuum. Preliminary feedback indicates that hearing directly from a Peer Specialist enhances empathy, reduces stigma, and deepens officers’ insight into effective engagement and de escalation approaches. The workshop will outline the development of this training model, lessons learned, and practical strategies for jurisdictions seeking to adopt similar approaches to strengthen their CIT programs.

Track: Lived Experience

Workshop level: Beginner

Location: Gatlin E-3

Andrew Moore placeholderMichael Vasconez
Banner Early Psychosis Intervention Center
Andrew Moore placeholderAlfredo Hernandez
Citrus Health Network - NAVIGATE
time iconAugust 12, 2026 9:30 am - 10:30 am

When Systems Say “I Do”: The Marriage of Behavioral Health and Law Enforcement in Modern Crisis Response

In communities across the nation, the intersection of behavioral health and law enforcement continues to evolve. Yet too often, agencies address crisis response, threat assessment, and officer wellness as separate initiatives—limiting their collective impact. This session presents a unified model where these elements work together seamlessly to strengthen public safety and community health. Our partnership began with a shared mission: to improve outcomes for individuals experiencing behavioral health crises while enhancing officer safety and wellness. Over several years, we built a cross-disciplinary infrastructure rooted in Crisis Intervention Team (CIT) principles. Through sustained collaboration, we expanded that foundation to include Threat Assessment, Co-Responder deployment, and Peer Support, ensuring a continuum of care that extends from prevention to post-crisis recovery. The presenters—a behavioral health clinician and a law enforcement leader—will describe how their agencies aligned policies, training, and operations to create a coordinated system of response. Key discussion points include:
• Establishing leadership buy-in and community trust through transparent partnerships.
• Building a shared language between mental health and law enforcement professionals.
• Developing data-driven metrics to evaluate outcomes such as diversion rates, officer wellness indicators, and community satisfaction.
• Integrating peer support and trauma-informed approaches for responders themselves.
• Overcoming barriers such as funding silos, cultural differences, and inconsistent crisis system infrastructure. Attendees will gain insight into the CIT International Platinum Certification process, including practical steps, documentation standards, and how to sustain excellence beyond certification. The presentation will include examples of successful interventions, operational templates, and key lessons learned that can be adapted to agencies of any size. This session is ideal for public safety leaders, behavioral health administrators, and policymakers seeking to strengthen interdisciplinary collaboration and build a comprehensive, community-centered approach to crisis response. Ultimately, participants will leave with a framework for integrating multiple response systems into one cohesive, sustainable model that promotes safety, wellness, and dignity for all.

Track: CIT Programming

Workshop level: Intermediate

Location: Gatlin E-4

Trisha Zizumbo placeholderTrisha Zizumbo
Oakland Community Health Network
Todd Hill placeholderTodd Hill
Oakland County Sheriff's Office
time iconAugust 12, 2026 9:30 am - 10:30 am

From Planning to Practice: Using Psychiatric Advance Directives to Transform Behavioral Health Crisis Response

This workshop will explore the role of Psychiatric Advance Directives (PADs) in strengthening person-centered crisis response and improving coordination across behavioral health, medical, and public safety systems. Directives are legally recognized tools that allow individuals with mental health conditions to document their treatment preferences, preferred de-escalation strategies, and provide a preferred contact before a behavioral health crisis occurs. Research demonstrates that PADs can increase treatment engagement, reduce involuntary hospitalization, decrease emergency department utilization, and minimize crisis encounters involving law enforcement. Building on last year’s highly successful workshop, this session will highlight recent progress, including the launch of the digital PADs registry, which is “live” in California. This registry aims to enhance access to PADs during behavioral health crisis incidents. Utilizing someone's PAD will take the guesswork out when encountering individuals in crisis. The workshop will also cover training efforts and the rollout across participating counties that prepare crisis response teams, law enforcement, emergency medical technicians, hospitals, and behavioral health providers to recognize, access, and use PADs during crisis interventions. Participants will gain practical insights into how PADs are facilitated, how they can be incorporated into emergency response protocols to improve care coordination and strengthen cross-system communication, and how to incorporate individual preferences in high-stress situations. Presenters will also discuss how PAD integration supports recovery-oriented outcomes, promotes autonomy, and may reduce unnecessary incarcerations, hospitalizations, and liability.

Track: CIT Programming

Workshop level: Intermediate

Location: St. Johns 28/29

Kiran Sahota placeholderKiran Sahota
Concepts Forward Consulting
Isaiah Hicks placeholderIsaiah Hicks
Orange County Sheriff's Department
Michael Rompal placeholderMichael Rompal
Ventura County Sheriff's Office
Jared Mayhue placeholderJared Mayhue
Concepts Forward Consulting
time iconAugust 12, 2026 9:30 am - 10:30 am

Beyond "Just De-Escalate": Insights from Body Worn Camera Analysis of Mental Health Crisis Calls

Law enforcement interactions with individuals experiencing a mental health crisis are among the most complex and scrutinized encounters officers face. Public discourse frequently emphasizes the need for officers to “de-escalate,” yet research struggles with a clear definition of de-escalation within real world police encounters. Most existing research fails to examine the evolving interaction between officer and subject that shapes the trajectory of an encounter. This workshop presents emerging research that analyzes body-worn camera footage from law enforcement responses to mental health crisis calls. By examining these encounters as dynamic, reciprocal interactions, the study identifies verbal and behavioral themes that contribute to either escalation or successful de-escalation. The analysis focuses on situational factors, officer communication, subject behaviors, and the interactional processes that influences the outcome of the crisis call. Participants will explore themes and behavior indicators how subtle changes in communication, tone, positioning, and behavioral cues influence the progression of crisis encounters. The session will also highlight recurring themes and behavioral indicators displayed by subjects that signal either escalation or de-escalation and compliance, providing attendees with practical knowledge for recognizing these cues during these interactions. This workshop aims to provide a deeper understanding of the micro-processes that shape police–citizen encounters during mental health crises by moving beyond simplified concepts of de-escalation.

Track: CIT Programming

Workshop level: Intermediate

Location: Conway

Sharon Doncourt placeholderSharon Doncourt
Sumter County Sheriffs Office
time iconAugust 12, 2026 9:30 am - 10:30 am

Empathy at the Edge: Preventing Overreach in Crisis Intervention Professionals’ Roles

Crisis intervention is built on empathy and connection, but when those lines blur, the cost can be high. This session looks at the everyday challenges crisis intervention professionals face when emotional merging, empathy overreach, and identity blurring begin to erode personal boundaries. We’ll explore how these patterns can quietly set the stage for compassion fatigue, making it harder to stay grounded and effective. Together, we’ll discuss real-world examples, early warning signs, and practical strategies to protect your own well-being while continuing to offer meaningful support to others.

Track: Wellness

Workshop level: Intermediate

Location: Sandlake

Julie Collinson placeholderJulie Collinson
Oregon Department of Public Safety Standards and Training